Arbor House of Waco
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
Watch Arbor House of Waco
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking high-touch, compassionate care, especially for those navigating memory care or end-of-life transitions. The staff's commitment to communication and resident engagement is a standout feature. There are no significant recurring complaints in the recent reviews to alert families to, though as with any facility, verifying specific staffing ratios during your visit is always recommended.
Google Reviews
Google Reviews
30 reviews on Google“Arbor House of Waco is highly regarded by families for its exceptionally compassionate and professional staff, particularly during end-of-life care and transitions to memory care. Reviewers consistently praise the facility's engaging activity programs and the proactive communication provided to family members via updates and social media.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and diverse activity programs
- Strong family communication and updates
- Clean and modern facility atmosphere
- Specialized memory care expertise
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
The owner provides highly personalized and emotionally intelligent responses that reference specific family members and personal anecdotes mentioned in the reviews. The tone is warm, empathetic, and emphasizes a sense of community and joy in their service.
Questions for Your Tour
- 1Since the nursing staff is so well-regarded here, how do you ensure that same level of attentive care is maintained during shift changes?
- 2I've heard great things about the variety of programs you offer; could you walk us through a typical day of activities for a resident?
- 3How do you keep families updated on their loved one's well-being and daily progress?
- 4For residents who may need extra support, what specific specialized techniques does your memory care team use?
- 5How does the facility handle medical emergencies or urgent health changes during the overnight hours?
- 6The facility looks very clean and modern; how do you manage the upkeep of the common areas to keep them comfortable for residents?
Personalized based on this facility's data
Key Review Excerpts
“We could not have asked for more caring and considerate treatment of my mother. She had all kinds of complications that were time-consuming for the staff. They accepted the challenge with smiles and kind words and gracious treatment above and beyond the professional requirements.”
“The staff is incredibly kind, friendly, and professional. My grandmother is well cared for and genuinely happy. Arbor House does a great job of keeping us updated via photos and videos on Facebook, and answering calls/texts whenever we need an update.”
“Initially both of my parents were residents in the memory care unit at Arbor House. The Entire staff at Arbor and Arbor House made the transition to the home seamless even though we were quite unorganized and unprepared.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records for Arbor House of Waco show several Life Safety Code violations from early 2021 regarding lighting, sprinkler maintenance, and resident storage space. All identified violations from that period were marked as corrected by February 2021, and there are currently no active enforcement actions listed.
Jan 28, 2021Routine
Life Safety Code (3 violations)
The facility failed to provide and/or maintain required furnishings, enclosed closet space, and/or drawer space for each resident.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Waco TX Arbor House Lp
for profit
CARRIE PULLIN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit arborhouseliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Brazos of Waco
< 1 miNursing Home · Waco, TX
The Blake at Waco
< 1 miAssisted Living · Waco, TX
Greenview Nursing and Rehabilitation
2.3 miNursing Home · Waco, TX
St Elizabeth Place
2.3 miAssisted Living · Waco, TX
St Catherine Center
2.3 miNursing Home · Waco, TX
Avir at Jeffrey Place
2.4 miNursing Home · Waco, TX