Apex Oaks at Clear Lake Assisted Living

Strengths

• Specialized Montessori-based memory care program
• Clean, beautiful, and modern facility
• Compassionate and experienced staff
• High staff-to-resident ratio

Concerns

• Serious medication management errors and lack of transparency

How They Respond to Reviews

This facility rarely responds to reviews.

Questions for Your Tour

• 1Since you use the Montessori-based approach for memory care, how do the residents participate in daily hands-on activities?
• 2How do you ensure that medication administration is double-checked and documented accurately every single time?
• 3With such a small and intimate community of 44 residents, how do you ensure the staff stays closely connected to each person's specific daily needs?
• 4What is your protocol for communicating with families if there is a change in a resident's health or a mistake occurs in their care?
• 5The facility looks incredibly modern and clean; how do you maintain that high standard of care and cleanliness throughout the day?
• 6How does the staff handle medical emergencies or sudden changes in health during the overnight hours?

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