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Strong Medicare quality ratings; public reviewers often praise highly attentive and compassionate nursing aides. Still worth an in-person visit.
based on 127 Google reviews
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1 finding in latest survey
Angel Oak Nursing and Rehabilitation Center, LLC has a strong overall Medicare rating. Public reviewers frequently mention: highly attentive and compassionate nursing aides and effective physical and occupational therapy programs. Review the component ratings and current source records before deciding.
Angel Oak Nursing and Rehabilitation Center receives high praise for its dedicated nursing and therapy staff, with many families highlighting the compassionate care provided by specific aides. However, there is a recurring pattern of serious complaints regarding facility maintenance, specifically reports of roach infestations and concerns about hygiene, as well as occasional reports of unprofessional or rough behavior by night-shift staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 129 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“His aid Keisha went above her call of duty. From laughs to even rubbing his head to console him. She has been amazing and never lost control or patience.”
“The physical therapy team was also top notch. The facility is also very clean and there is no nursing home odor.”
“I’m absolutely love the care I received at Angel Oak Rehab. The building maybe older than the new ones but the care was unbelievable.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports triggering investigations that found deficiencies in resident protection and abuse prevention, which recurred in 2023 and 2024. The facility has also had issues with care planning, medication labeling, and food safety. While all violations appear corrected by the facility, the pattern of complaints about resident safety and the recent 2024 deficiency in wound care warrant careful consideration during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal Penalties
Fine
Feb 7, 2026
$13,520
Payment Denial
Feb 7, 2026
2-day denial
Angel Oak Nursing and Rehabilitation Center, LLC
for profit
Ivy Healthcare Group
4 facilities nationwide
Chain avg rating: 1.8/5 · Rank 1 of 4 (Highest rating)
Owners
Hyman, Chaim
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
127 reviews from families & visitors
Official Website
Visit angeloaknursing.com
Medicare data downloads
Original nursing home datasets
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