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Strong Medicare quality ratings; public reviewers often praise compassionate individual nursing staff. Still worth an in-person visit.
based on 43 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Zero findings in latest survey
Nhc Healthcare - Garden City has a strong overall Medicare rating. Public reviewers frequently mention: compassionate individual nursing staff and consistent long-term employee retention. Review the component ratings and current source records before deciding.
NHC Healthcare - Garden City presents a highly polarized experience for families, with some praising the compassionate care of specific staff members while many others report severe neglect. Frequent complaints highlight significant issues with understaffing, slow response times for call lights, and poor communication regarding patient health status. Families should be aware of a recurring pattern of reports concerning residents being left in soiled conditions and inconsistent rehabilitation progress.
Quality Themes
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Concerns
Rating Trends
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Distribution · 45 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Everyone at NHC Garden City has been wonderful taking care of my mom ( Joanne P ) she resides in the North Wing and Cheryl , Joanne & all the staff on North Wing are professional, caring with my mom who can be difficult to handle at times due to her Alzheimer’s disease.”
“The experience with my dad has been entirely a disaster. He went there for subacute rehab first of all the facility had him for a month did not follow up on doctors appointments inconsistent reports about his progress.”
“My grandmother lived here for a long period of time. while my grandmother always made the best of things and made friends this was not a good place to live. I can recall many times where she waited hours for someone to help her get up in the morning and sometimes not getting out of bed until 2pm.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
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Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that triggered inspections revealing significant concerns with medication management, nutrition and dietary services, and resident rights, though all issues have correction dates. The facility has faced recurring medication safety problems and dietary deficiencies across multiple surveys, with the most recent inspection in January 2025 finding three medication-related violations including error rates exceeding acceptable limits.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Jan 9, 2025
$4,147
Nhc Healthcare - Garden City
for profit
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 52 of 65
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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