Anchor Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 176 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 3)
- High staff turnover (66%)
- High RN turnover (58%)
Bottom 25% in SC · Critically understaffed (RN) · Worst in PACS GROUP chain · $9,428 in fines
What this means for your family
While Anchor Post Acute is frequently praised for its clean environment and effective physical therapy, the recent surge in reports regarding neglect and poor responsiveness is concerning. If you choose this facility, ensure you have a family member or advocate present daily to monitor care, as communication and call-light response times are recurring issues.
Google Reviews
Google Reviews
176 reviews on Google“Anchor Post Acute receives highly polarized feedback, with families frequently praising the facility's physical cleanliness and the effectiveness of the physical and occupational therapy teams. However, a significant number of reviewers report severe concerns regarding understaffing, poor communication, and neglectful nursing care, particularly regarding hygiene, medication management, and responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Welcoming and professional administrative staff
- Helpful reception and check-in process
Concerns
- Severe understaffing leading to slow response times (mentioned by 18 reviewers)
- Poor hygiene and lack of assistance with toileting/showering (mentioned by 14 reviewers)
- Medication errors or delays in administration (mentioned by 7 reviewers)
- Lack of communication with family members (mentioned by 9 reviewers)
- Poor quality or cold food service (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 182 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily personal care like showering and toileting?
- 2I noticed that medication management is a high priority for our family; could you walk us through your process for ensuring medications are administered accurately and on time?
- 3How does your team keep families updated on their loved one's health status, and what is the best way for us to reach a staff member if we have urgent questions?
- 4I see that you actively respond to feedback online; how do you use that input to make tangible improvements to the daily experience for residents?
- 5What steps are you taking to address concerns regarding the dining experience to ensure meals are served at the proper temperature and meet nutritional needs?
- 6Can you describe the daily activity schedule and how you encourage residents to participate in social engagement throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The OTs and PTs were extremely helpful in getting me mobile again. Took their time to show me how to maneuver stairs and issues I faced in rural environment.”
“The CNA’s do not care about you. Your light will be on for hours, they come in ask you what you need, turn your light off and ignore you.”
“My grandmother has had to be at Anchor twice now. The only major complaint she has had is that she’s ready to come home. The atmosphere is very subtle with, of course, the occasional hollering for escape from a few patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with recurring deficiencies in food safety and nutrition across multiple surveys, including repeated issues with food procurement, storage, and temperature safety that persisted from 2024 into 2025. Families have filed complaints that triggered investigations into medication labeling and abuse prevention. The facility has also struggled with infection control, medication management, and resident safety, though all violations have reportedly been corrected by the provider.
Sep 11, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 3, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 2, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jul 2, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 17, 2022Routine1
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Federal Penalties
Fine
Jul 2, 2024
$9,428
Ownership & Operations
Who Operates This Facility
Anchor Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 231 of 260 (Worst)
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
176 reviews from families & visitors
Official Website
Visit anchor-pa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.