Assisted Living · Pontiac, MI
1915 Baldwin Road, Pontiac, MI 48340
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 322 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate American House Oakland highly. Reviewers highlight: warm, welcoming environment, helpful and attentive administrative staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
American House Oakland (often referred to as Baldwin House) receives high praise for its welcoming atmosphere and dedicated staff, particularly during the move-in and transition process. However, some families have reported concerns regarding inconsistent communication, responsiveness to resident needs, and occasional unprofessional conduct by staff members.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise specific staff members for being caring and professional, though others report instances of rudeness and slow response times.
Multiple reviewers mentioned difficulty getting through on the phone or receiving inconsistent information.
Multiple reviewers describe the facility as beautiful, clean, and well-maintained.
Reviews are generally positive, with some describing meals as enjoyable and others calling them just okay.
Residents and families appreciate the happy hours and social engagement opportunities provided.
At least one reviewer noted that requests for pain management were frequently delayed.
Reviewers have noted the facility offers a great living environment at a competitive price point.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 25 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“My father spent his last 6 years at Baldwin House. They took SUCH good care of him. The staff was beyond friendly, and really went above and beyond, especially towards the end.”
“My mother and uncle have really enjoyed Baldwin House. It has been a perfect place with great care and staff. Sherry is such a bright light keeping the residents engaged.”
Oakland Ldha LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit baldwinhouseseniors.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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