Assisted Living

American House Lakeside I

Name: Public quality & inspection record for American House Lakeside I
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention friendly and compassionate staff. Schedule a visit to confirm the fit.

15731 19 Mile Road, Clinton Township, MI 48038|Reported capacity: 162|Licensed & active

Google rating

4.1/5

based on 21 Google reviews

(586) 263-0081 Directions Website

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What this means for your family

Public Google reviewers rate American House Lakeside I highly. Reviewers highlight: friendly and compassionate staff, positive impact on resident independence. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

22 public Google reviews available

American House Lakeside (often referred to as Baldwin House) receives highly polarized feedback, with many families praising the staff's kindness and the positive impact on their loved ones' independence. However, there are serious, specific complaints regarding a decline in services, including issues with meal consistency, housekeeping, and reports of bedbugs. Prospective families should be aware of the stark contrast between glowing testimonials and critical reports of service reductions.

Quality Themes

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Strengths

Friendly and compassionate staff
Positive impact on resident independence
Clean and well-maintained apartments
Helpful administrative support during move-in

Concerns

Inconsistent or poor quality of dining services (mentioned by 2 reviewers)
Reduction in essential services and housekeeping (mentioned by 2 reviewers)

Rating Trends

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Distribution · 22 analyzed

How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how much the administration supports families during the move-in process; what kind of support can we expect as we transition our loved one into their new apartment?
2We've noticed how much the staff values resident independence here; how do you balance providing necessary help with encouraging residents to do things for themselves?
3Could you tell us more about the current dining program and how the menu variety is managed?
4With 162 residents in the community, how do you ensure that housekeeping and essential daily services remain consistent for every apartment?
5What kind of daily activities or social outings are available to help residents stay engaged with the community?
6How is the medical care structured, and what is the protocol if an emergency occurs during the night?

Personalized based on this facility's data

Key Review Excerpts

“The ENTIRE staff is amazing. It’s been 4 months now and even my dad continues to say what a great place and is so impressed everyone knows him by name.”

Memory care family member · 2021★★★★★

“My parents have been there two years and we have recently found out that they are taking away all their services at one of the two buildings. Including no food on the weekends. No more housekeeping, no nothing, they are on their own.”

Long-term resident's family · 2023★☆☆☆☆

“Since becoming a resident, she is absolutely thriving. She now looks forward to going to lunch every day, which gives her a reason to get dressed, stay active, and socialize with others.”

Long-term resident's family · 2026★★★★★

Source: 22 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

American House Lakeside I Ldha LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(586) 263-0081

baldwinhouseseniors.com

15731 19 Mile Road

Clinton Township, MI 48038

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

21 reviews from families & visitors

Official Website

Visit baldwinhouseseniors.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.