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Supported Living

Ambitions of WA INC (wenatchee)

Families consistently rate this highly — reviewers highlight staff dedication to client well-being. Schedule a visit to confirm the fit.

230 Grant Road, Suite Cb-1, East Wenatchee, WA 98802Licensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 18 Google reviews

5
4
3
2
1

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What this means for your family

The facility shows a strong commitment to helping clients maintain healthy living environments and supporting special needs. However, you should investigate the facility's training protocols and professional boundaries, as past reviews have raised concerns about staff overstepping and lack of professionalism.

Google Reviews

Google Reviews

18 reviews on Google
Families may find comfort in the staff's dedication to going above and beyond for client needs, including assisting with home cleanliness. However, there are serious historical concerns regarding professional boundaries and the need for more experienced personnel.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Staff dedication to client well-being
  • Support for special needs individuals
  • Assistance with maintaining healthy home environments

Concerns

  • Lack of professional conduct and boundary setting

Rating Trends

Tap a year to see what changed

2344.3'17(4)5.04.0'19(3)3.05.0'22(2)5.05.0'24(2)5.0'25(1)

Distribution · 18 analyzed

5
14
4
1
3
1
2
1
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how dedicated your staff is to the well-being of your clients; how do you foster that level of care within your team?
  • 2Since you specialize in supporting individuals with special needs, could you describe how your care plans are customized for different requirements?
  • 3How do you ensure that communication remains clear and consistent between the care team and family members regarding daily updates?
  • 4What specific protocols are in place to ensure professional boundaries and a high standard of conduct are maintained among all staff members?
  • 5How do you assist residents in maintaining a clean, healthy, and organized living environment within their personal spaces?
  • 6What does a typical day of social activities or engagement look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

Staffing impressed me how they treat clients and go above and beyond as far as even getting their clients homes cleaned to keep a healthier home.

Client/Family member · 2022★★★★★

Best place they do take care of special needs people

Client/Family member · 2019★★★★

When the company isn't threating lawsuits over nothing, and assuming the staff isn't interjecting their beliefs onto you their not bad. Just be aware that they over step themselves frequiently.

Former client/Family member · 2017★★☆☆☆
Source: 18 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
13deficiencies
Sep 8, 2025Investigation

The facility performed an internal investigation and provided $19,627.29 in total reimbursements to 14 affected clients following the termination of the involved employee (Staff B).

Client financial recordsWAC 388-101D-0270-3-b-iiCorrected Sep 8, 2025

Failure to maintain a list of where money was spent for clients.

Client rightsWAC 388-101D-0125-5Corrected Sep 8, 2025

Provider failed to protect 14 clients from financial exploitation by a staff member (Staff B), resulting in the misappropriation of funds.

Client financial recordsWAC 388-101D-0270-3-bCorrected Sep 8, 2025

Provider failed to maintain a detailed accounting of funds received and where money was spent.

Client financial recordsWAC 388-101D-0270-3-cCorrected Sep 8, 2025

Failure to maintain receipts for purchases over twenty-five dollars.

Client financial recordsWAC 388-101D-0270-3-aCorrected Sep 8, 2025

Provider failed to ensure financial records contained a detailed ledger signed by staff for client cash withdrawals and purchases.

Client financial recordsWAC 388-101D-0270-3-b-iCorrected Sep 8, 2025

Provider failed to document cash received from writing checks over the purchase amount.

Client financial recordsWAC 388-101D-0270-3Corrected Sep 8, 2025

General failure to keep required documentation for cash and debit transactions.

Jul 7, 2025Investigation

An investigation revealed Staff B committed financial exploitation by using client debit cards and personal spending money for personal benefit between January 2023 and April 2025. The provider performed an internal investigation and reimbursed clients a total of $19,627.29.

Client rightsWAC 388-101D-0125

The provider failed to protect 14 clients from financial exploitation by an identified staff member, resulting in misappropriation of funds and diminished value of client accounts.

Client financial recordsWAC 388-101D-0270

The provider failed to maintain necessary documentation for client financial records, including signed detailed ledgers, accounting of funds, and receipts for transactions, for 12 clients.

Mar 31, 2025Inspection
CleanReport

The Department completed a certification evaluation and found no deficiencies.

Aug 25, 2023Dispute
CleanReport

This is a letter informing the provider that their Informal Dispute Resolution (IDR) request for the Statement of Deficiencies dated May 31, 2023, was reviewed and denied. No changes were made to the original report.

May 31, 2023Investigation

A follow-up inspection letter dated 11/28/2023 indicates these specific deficiencies were later verified as corrected.

Storage of medicationsWAC 388-101D-0330Corrected Jul 31, 2023

Medications were stored in a food pantry closet next to food items, violating requirements for separation from food.

Ongoing updating of the individual instruction and support planWAC 388-101D-0230Corrected Jul 31, 2023

The Individual Instruction and Support Plan (IISP) for Client 2 was not revised to reflect changes in assessed needs, specifically regarding medication security.

Dispute

This letter schedules an Informal Dispute Resolution (IDR) meeting for August 15, 2023, regarding a Statement of Deficiencies dated May 31, 2023.

WAC 388-101D-0330
WAC 388-101D-0230

Contact

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References & Resources

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