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Adult Family Home

Amata Estates

Families consistently rate this highly — reviewers highlight low resident-to-caregiver ratio. Schedule a visit to confirm the fit.

9610 Kenneth Oren Dr, Newell · Charlotte, NC 282133 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
5.0/5

based on 15 Google reviews

5
4
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What this means for your family

Amata Estates is an excellent choice for families seeking a small-scale, intimate setting where residents receive significant one-on-one attention. The low caregiver-to-resident ratio is a standout feature that promotes much better socialization and physical activity than larger facilities.

Google Reviews

Google Reviews

15 reviews analyzed
Families considering Amata Estates can expect a highly personalized, home-like environment characterized by a low resident-to-caregiver ratio. Reviewers consistently praise the attentive, compassionate leadership of Ashley and Rose and the facility's ability to provide much more active, social engagement than traditional nursing homes.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities8.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Low resident-to-caregiver ratio
  • Warm, home-like atmosphere
  • Attentive and compassionate staff
  • Clean and well-maintained facilities
  • Strong communication with families

Rating Trends

Tap a year to see what changed

2345.02024(13)5.02025(2)

Distribution

5
15
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0
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2
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1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since there are only three residents here, how does that intimate setting help you tailor daily activities to each person's specific hobbies?
  • 2We've heard such wonderful things about the warmth of the atmosphere here; how do you ensure the home stays feeling like a true family environment?
  • 3With such a small group, how do you manage communication and updates with families to keep us involved in our loved one's care?
  • 4Could you walk us through your protocol for handling medical emergencies or unexpected health changes during the night?
  • 5How do you maintain the high standard of cleanliness and care that your residents and families have come to expect?
  • 6In terms of the care plan, how do you address any specific needs or adjustments that might arise following a state inspection or review?

Personalized based on this facility's data


Key Review Excerpts

Coming from more traditional, larger facility, we were unhappy with his mistreatment and level of care. Moving into Amata, he gets more personalized attention, interaction and socialization. Before he moved here, he would sit in his bed all day long, but the staff at Amata is very hands on and makes sure he is out of bed, eating meals at the table, watching tv with other residents in the living room, a

Long-term resident's family · 2024★★★★★

The ratio of 3 residents to 1 caregiver was very important to us. We have dealt with other facilities and the care was horrendous because of the large number of patients to caregivers and the lack of caring and compassion of those caregivers. This has not been the case at Amata.

Long-term resident's family · 2024★★★★★

Amata Estates is a special place. Our mother moved into Amata after a long hospital stay and received the most amazing care. The owners and all the staff are amazing people.

Rehab patient's family · 2024★★★★★
Source: 15 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

3total
4deficiencies
Aug 13, 2025Complaint
Fire Safety and Emergency Preparedness PlanC 118

The facility failed to ensure fire safety requirements required by city or county inspections were met. Specifically, the facility was using an incorrect fire inspection form intended for a Foster Care Home rather than a Family Care Home. Consequently, the local 911 system would not properly alert the fire response team that the facility is a licensed home with three non-ambulatory residents.

Jun 4, 2024Routine
Resident Contract, Information on Facility, and Resident Register10A NCAC 13G .0704 (b)

The facility failed to ensure the Resident Register was completed within 72 hours of admission for one resident. The resident's family member had not returned the completed register despite multiple follow-up attempts by the facility.

Health Care10A NCAC 13G .0902(c)(3)(4)

The facility failed to implement physician orders for one resident because a two-page medication order (FL2) was faxed to the pharmacy as only a single page. As a result, several medications including furosemide, diclofenac gel, polyethylene glycol, and sennoside were not entered into the eMAR or received by the pharmacy.

Jun 4, 2024Routine
Resident Contract, Information on FacilityC 218

The facility failed to ensure the Resident Register was completed and signed within 72 hours of admission for one of the three sampled residents. A review of the resident's record revealed that no signed Resident Register was present.

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References & Resources

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