Supported Living

Alpha Supported Living Services (snohomish County)

Name: Alpha Supported Living Services (snohomish County)
Address: 16030 Juanita Woodinville Way, Bothell, WA, 98011, US
Telephone: (206) 284-9130
Rating: 4

Public Google reviewers rate this highly and often mention clean office environment. Schedule a visit to confirm the fit.

16030 Juanita Woodinville Way, Bothell, WA 98011|Licensed & active

Source: WA DSHS — view official record

Google rating

4.0/5

based on 22 Google reviews

(206) 284-9130 Directions

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What this means for your family

Public Google reviewers rate Alpha Supported Living Services (snohomish County) highly. Reviewers highlight: clean office environment, historically described as caring and dedicated personnel. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

23 public Google reviews available

Families should approach this facility with significant caution due to serious allegations of staff misconduct and mistreatment of residents. While some older reviews praise the staff as caring and compassionate, more recent feedback includes highly critical claims of rude and abusive behavior.

Quality Themes

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Strengths

Clean office environment
Historically described as caring and dedicated personnel

Concerns

Allegations of staff rudeness and mistreatment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how does the management team use resident and family input to improve the facility?
2Since a clean environment is so important to us, what are your current daily routines for maintaining the cleanliness of the resident living areas?
3We want to ensure our loved one feels truly respected and well-treated; how do you train your staff to maintain a kind and patient approach with all residents?
4What kind of daily activities or social outings do you organize to keep residents engaged with the Snohomish County community?
5In the event of a medical emergency or a sudden change in health during the night, what is your specific protocol for notifying the family and providing care?
6How would you describe the overall culture and dedication of the caregiving staff here at Alpha Supported Living?

Personalized based on this facility's data

Key Review Excerpts

“Caring , compassionate and dedicated personnel!! Very accountable to the clients they serve!!”

Long-term client advocate · 2020★★★★★

“Have terrible staff insanely rude borderline abusive”

Reviewer reporting staff behavior · 2023★☆☆☆☆

“Clean office space and helpful personal.”

Visitor/Client · 2017★★★★☆

Source: 23 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total

Oct 11, 2023InspectionNo deficiencies reported

None

View official report

The Department completed a certification evaluation and found no deficiencies.

Contact

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(206) 284-9130

16030 Juanita Woodinville Way

Bothell, WA 98011

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

22 reviews from families & visitors

WA DSHS — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.