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Supported Living

Alpha Supported Living Services (snohomish County)

Families consistently rate this highly — reviewers highlight clean office environment. Schedule a visit to confirm the fit.

16030 Juanita Woodinville Way, Bothell, WA 98011Licensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

The facility has a history of positive ratings, but recent reviews contain alarming allegations of staff being rude and abusive. If you are considering this facility, it is critical to conduct an unannounced visit and speak directly with current residents and their families about the quality of daily care.

Google Reviews

Google Reviews

22 reviews on Google
Families should approach this facility with significant caution due to serious allegations of staff misconduct and mistreatment of residents. While some older reviews praise the staff as caring and compassionate, more recent feedback includes highly critical claims of rude and abusive behavior.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean4.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean office environment
  • Historically described as caring and dedicated personnel

Concerns

  • Allegations of staff rudeness and mistreatment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02016(2)4.82017(8)4.52020(2)3.42023(5)1.02024(1)4.32025(3)1.02026(1)

Distribution · 22 analyzed

5
13
4
3
3
2
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how does the management team use resident and family input to improve the facility?
  • 2Since a clean environment is so important to us, what are your current daily routines for maintaining the cleanliness of the resident living areas?
  • 3We want to ensure our loved one feels truly respected and well-treated; how do you train your staff to maintain a kind and patient approach with all residents?
  • 4What kind of daily activities or social outings do you organize to keep residents engaged with the Snohomish County community?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is your specific protocol for notifying the family and providing care?
  • 6How would you describe the overall culture and dedication of the caregiving staff here at Alpha Supported Living?

Personalized based on this facility's data


Key Review Excerpts

Caring , compassionate and dedicated personnel!! Very accountable to the clients they serve!!

Long-term client advocate · 2020★★★★★

Have terrible staff insanely rude borderline abusive

Reviewer reporting staff behavior · 2023☆☆☆☆

Clean office space and helpful personal.

Visitor/Client · 2017★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total
Oct 11, 2023Inspection
CleanReport

The Department completed a certification evaluation and found no deficiencies.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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