Alma Via of San Francisco

The facility underwent an unannounced annual inspection on October 7, 2025. The inspection covered various areas, including kitchen, medication storage, and resident rooms. The report explicitly states that no citations were issued during this visit.

The unannounced case management visit identified a significant deficiency regarding the use of physical restraints. Specifically, staff were found to have restrained a resident using a gait belt, which violated regulations prohibiting the limitation of a resident's hands or feet. The facility acknowledged the incident and has taken corrective actions, including staff termination and retraining.

The report documents a Case Management visit conducted on May 29, 2025, to deliver an amended report related to a previous finding. The visit involved a review of the amended report with the Administrator and an exit interview. No specific deficiencies were cited in the provided text.

This report details the findings of a complaint investigation regarding alleged improper rate increases for a resident. The allegation was found to be SUBSTANTIATED. Two specific deficiencies were cited concerning the failure to provide proper and detailed written notice of rate increases for dates in 2020 and 2021.

The facility was visited for a Case Management review on 04/11/2025. The Licensing Program Analyst noted that no deficiencies were cited during this visit. The report is an amendment to a previous report dated 04/14/2025, confirming no citations were issued.

This report details a complaint investigation conducted on 04/02/2025 regarding alleged failures in providing resident appraisals and records. All allegations cited in the report were found to be unsubstantiated due to inconsistent information and lack of corroborating evidence. Consequently, no deficiencies were cited.

This report details a complaint investigation conducted on 04/02/2025 regarding alleged failures in providing resident appraisals and records. All allegations cited in the report were found to be unsubstantiated due to inconsistent information and lack of corroborating evidence. Consequently, no deficiencies were cited.

The complaint investigation substantiated the allegation that lack of supervision resulted in a resident eloping from the facility. Two deficiencies were cited, both related to insufficient personnel and supervision, which were deemed immediate health and safety risks. The facility was required to implement corrective actions, including staff termination and retraining, to address these critical findings.