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Assisted Living

Mission Villa Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

995 E Market St, Hillside · Daly City, CA 9401460 bedsLicensed & Active
Google rating
4.5/5

based on 41 Google reviews

5
4
3
2
1
Mission Villa Senior Living Assisted Living in Daly City, CA — Street View
Street View

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What this means for your family

Mission Villa is an excellent choice if you are looking for a community that prioritizes emotional connection and a vibrant social calendar. The staff's ability to treat residents like family is their greatest asset. However, you should verify their current staffing ratios and hygiene protocols during your tour to ensure the concerns raised by one family regarding incontinence care have been addressed.

Google Reviews

Google Reviews

41 reviews on Google
Mission Villa is highly regarded by families for its warm, family-like atmosphere and a compassionate staff that excels in providing emotional support during difficult transitions like hospice. While many praise the vibrant activities program and the cleanliness of the facility, one serious report of inadequate hygiene and staffing concerns should be investigated during your visit.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities10.0MedsN/AMemory5.0Comms6.0ValueN/A

Strengths

  • Compassionate and attentive caregiving staff
  • Engaging and abundant activities program
  • Clean, bright, and well-maintained facility
  • Supportive environment for end-of-life and palliative care

Concerns

  • Inadequate hygiene and staffing levels

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'20(5)'22(10)'24(3)'26(1)

Distribution · 44 analyzed

5
37
4
1
3
0
2
0
1
6

How They Respond to Reviews

100%response rate
Generic

The owner relies heavily on a small set of repetitive templates for positive reviews, often using the exact same phrasing for different reviewers. While they do respond to negative reviews, they tend to use scripted professional language or defensive justifications rather than personalized solutions.

Questions for Your Tour

  • 1I noticed how much the management values feedback through their review responses; how do you typically involve families in the care planning process?
  • 2The activity program seems to be a real highlight here—could you walk us through what a typical week of social engagement looks like for a resident?
  • 3Since the facility is so bright and well-maintained, what are your daily routines for ensuring all common areas and resident rooms stay consistently clean?
  • 4With a smaller, intimate community of 60 residents, how do you ensure there is always enough staff available to provide attentive care during busy meal times or evening hours?
  • 5In the event of a sudden medical change or an emergency after hours, what is the specific protocol for getting medical assistance to a resident?
  • 6We are looking for a very supportive environment; how does the team approach providing comfort and dignity for residents who may need palliative or end-of-life care?

Personalized based on this facility's data


Key Review Excerpts

The staff supported my uncle through palliative care and hospice, while taking the time to support our family through his dying process.

Family member of a deceased resident · 2025★★★★★

I would like to extend my heartfelt gratitude to Pacifica Mission Villa for your continued support for local musicians and artists like myself.

Visiting performer · 2025★★★★★

The chicken was so juicy and tender, the salad was just perfect, the apple pie was delicious, I loved the crust, and the fresh fruit topped off the whole dinner.

Family visitor · 2022★★★★★
Source: 41 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

26total
17 Type A— immediate health risk
13 Type B— non-compliance
Clean record— no deficiencies found
Apr 17, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 17, 2026Other
Clean

FACILITY EVALUATION REPORT

Oct 27, 2025Other
Clean

The facility underwent a non-compliance conference meeting on October 27, 2025, addressing multiple areas of concern. Eleven specific regulations were discussed, including basic services, recordkeeping, and personnel requirements. The agency mandated increased frequency monitoring inspections to ensure compliance with the established plan.

Jul 17, 2025Inspection
Clean

The facility underwent an unannounced annual visit on July 17, 2025. The Licensing Program Analyst observed that the facility was clean, odor-free, and free from tripping hazards. No deficiencies were cited during the visit, and all reviewed records and safety measures appeared compliant.

Jul 17, 2025Complaint
Clean

The facility underwent an unannounced annual visit on July 17, 2025. The Licensing Program Analyst observed that the facility was clean, odor-free, and free from tripping hazards. No deficiencies were cited during the visit, and all reviewed records and safety measures appeared compliant.

Apr 4, 2025Other
Clean

The provided HTML report is a Facility Evaluation Report, but it does not contain any specific, itemized deficiencies listed with citation codes, Type A, or Type B designations. The document structure indicates where deficiencies would normally be listed, but no violations were recorded in the visible text.

Feb 24, 2025Complaint
Clean

The investigation report details findings from a complaint visit conducted on February 24, 2025. One deficiency was cited regarding the untimely refund of advance fees, which was found to be a Type A violation. Allegations concerning staff neglect, bathroom repair, linens, and postural supports were reviewed but were ultimately unsubstantiated.

Feb 11, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pacifica Daly LLC and Daly City 1 Mgr. LLC.

Administrator

GHEISAR, SHAYAN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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