Alliance Health at Rosewood
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 26 Google reviews

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What this means for your family
This facility has a strong history of compassionate care and excellent communication, particularly for long-term and memory care residents. However, given the recent, serious reports regarding cleanliness and pest control, we strongly advise families to conduct an unannounced tour and inspect the cleanliness of resident rooms before making a decision.
Google Reviews
Google Reviews
26 reviews on Google“Alliance Health at Rosewood receives high praise from many families for its compassionate nursing staff and attentive care, particularly for long-term and hospice residents. However, recent reviews from 2025 and 2026 highlight serious concerns regarding cleanliness, including reports of pests, and inconsistent quality of care for rehabilitation patients. Families should weigh the facility's strong reputation for kindness against these recent, more critical reports.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective communication with family members
- Engaging and creative activities program
- Strong support for hospice and end-of-life care
Concerns
- Poor facility cleanliness and hygiene (mentioned by 2 reviewers)
- Inconsistent quality of care for rehab patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given your facility's focus on creative activities, could you walk us through a few examples of the programs that residents seem to enjoy most?
- 2I noticed the staffing rating is currently a 2/5; how do you ensure that residents receive consistent, attentive care during busy shifts?
- 3With some families expressing concerns about the cleanliness of the facility, what is your current protocol for maintaining hygiene and housekeeping in the resident rooms?
- 4Could you tell me more about how the dining experience is managed, and what steps are being taken to improve the quality and variety of the meals provided?
- 5Since you have a strong reputation for end-of-life care, how does your team coordinate with families during those sensitive times to ensure comfort and support?
- 6For residents here for rehabilitation, how do you track progress and ensure that the quality of therapy remains consistent throughout their stay?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff are a caring collective that includes the nurses as well as the nursing assistants, who are attuned to residents’ needs. The activities staff are so creative and are able to engage residents in enriching activities!”
“From the beginning they have been great to him and have kept the lines of communication open with me. Excellent care and support from the Rosewood nurses and the nurse management staff.”
“Dirty food trays and dishes were left in the room for days at a time, which is unacceptable in any healthcare setting. We also observed mice running around the facility, raising serious concerns about cleanliness and patient safety.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health at Rosewood shows significant ongoing quality concerns, with families filing complaint reports that led to findings of medication errors and discharge planning problems. The facility has persistent issues across care planning, medication management, and infection control that appear across multiple recent surveys. While the facility reports correcting deficiencies, the pattern of repeated problems in core care areas suggests systemic challenges that families should carefully consider when evaluating this facility.
Jan 23, 2026Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Jan 23, 2025Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 5, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Jan 4, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Federal Penalties
Fine
Mar 5, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Alliance Health at Rosewood
nonprofit
Chain Affiliation
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 7 of 8 (Worst)
Ownership & Management
Owners
Alliance Health INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit alliancehhs.org
Medicare data downloads
Original nursing home datasets
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