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Assisted Living

Ahsl Spring Lake Timberbrook

Limited public data on Ahsl Spring Lake Timberbrook. Call, tour, and ask to meet current residents' families — your own impression matters most.

17383 Oak Crest Parkway, Spring Lake, MI 4945620 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.7/5

based on 16 Google reviews

5
4
3
2
1
Ahsl Spring Lake Timberbrook Assisted Living in Spring Lake, MI — Street View
Street View

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What this means for your family

While the facility has a history of providing a warm, home-like environment with dedicated caregivers, the most recent reviews from 2025 indicate a severe decline in operational standards. Families should be extremely cautious regarding billing transparency and should conduct a thorough, unannounced visit to verify current staffing levels and maintenance quality before committing.

Google Reviews

Google Reviews

16 reviews on Google
AHSL Spring Lake Timberbrook presents a polarized experience, with long-term residents and their families often praising the compassionate care and home-like atmosphere. However, recent reviews from 2025 highlight severe operational failures, including poor communication, neglect of basic needs like heat and laundry, and significant, unexpected rent increases. Prospective families should be aware of a stark contrast between historical positive feedback and recent reports of declining management standards.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean4.0Activities8.0MedsN/AMemory7.0Comms2.0Value2.0

Strengths

  • Compassionate and attentive frontline caregivers
  • Home-like atmosphere for long-term residents
  • Effective support during transitions between care levels
  • Nutritious and well-regarded dining options

Concerns

  • Poor communication and difficulty reaching staff (mentioned by 3 reviewers)
  • Significant and unexpected rent/fee increases (mentioned by 3 reviewers)
  • Neglect of basic resident needs (laundry, room cleanliness, heat) (mentioned by 3 reviewers)
  • Understaffing issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(31)2.52022(12)4.22023(30)1.02025(18)

Distribution · 91 analyzed

5
55
4
6
3
0
2
0
1
30
24 reviews posted between Feb 23, 2021Feb 26, 2021 · 24 were 5-star
12 reviews posted between Oct 30, 2023Nov 3, 2023 · 12 were 5-star

How They Respond to Reviews

88%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; what is the best way for families to stay in the loop regarding their loved one's daily care and needs?
  • 2With your cozy 20-resident capacity, how do you ensure that routine tasks like housekeeping and laundry are consistently managed for every resident?
  • 3Could you walk me through how your team handles communication when there is a change in a resident's health status or a need for an adjustment in their care plan?
  • 4Since you have a reputation for great dining, how do you incorporate resident feedback or preferences into your menu planning?
  • 5How does your team handle unexpected maintenance needs, such as ensuring room temperatures remain comfortable throughout the changing seasons?
  • 6What is your process for providing families with transparency regarding future fee adjustments so we can plan effectively for long-term residency?

Personalized based on this facility's data


Key Review Excerpts

The roof collapsed on my grandfather’s building here. They moved him into a new building on site then increased his rent by hundreds of dollars per month after displacing him without his belongings.

Grandchild of resident · 2025☆☆☆☆

Getting a hold of someone in person is nearly impossible. Staff lacks initiative and accountability. Will be moving my uncle to a different facility.

Family member of resident · 2025☆☆☆☆

When she needed extra care she moved to Assisted Living where she has received loving expert care from everyone from Administration to Nursing service, housekeeping, hairdresser and the dietary department.

Long-term resident's family · 2023★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
1deficiencies

Key Findings

The facility has had one substantiated violation involving inappropriate staff behavior (yelling and profanity) in the presence of a resident. Other recent inspections and investigations found the facility to be in substantial compliance with state rules.

Jul 30, 2025Routine
CleanReport

No deficiencies found during this inspection.

May 20, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Mar 4, 2024Complaint
R 400.15307

Staff member Samantha Barnes was found to have yelled and used profanity ('Jesus f’ing Chr*st') in the presence of a resident during a toileting assist.

Aug 31, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ah Spring Lake Subtenant LLC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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