Ahsl Spring Lake Pebblebrook
Limited public data on Ahsl Spring Lake Pebblebrook. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
While the facility historically provided a warm, community-focused environment, recent reviews indicate a significant decline in operational standards and management responsiveness. We strongly advise families to conduct an unannounced visit and ask specifically about current staffing ratios and the process for rent adjustments before committing to a contract.
Google Reviews
Google Reviews
16 reviews on Google“AHSL Spring Lake Pebblebrook presents a stark contrast between long-term residents who praise the warm, home-like atmosphere and recent reviewers who report significant operational failures. While many families highlight the dedication of individual nursing and housekeeping staff, recent feedback reveals serious concerns regarding administrative accountability, communication, and sudden, unexplained rent increases. Prospective families should be aware of a sharp decline in satisfaction scores over the last three years, particularly regarding facility maintenance and management responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated, compassionate nursing and aide staff
- Home-like, welcoming environment
- Effective transition support between care levels
- Nutritious and well-regarded meal options
Concerns
- Poor administrative responsiveness and lack of accountability (mentioned by 4 reviewers)
- Unexpected and significant rent increases (mentioned by 2 reviewers)
- Negligence in basic care and facility maintenance (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the intimate size of 20 residents, how do you ensure consistent communication with families regarding daily care updates and administrative matters?
- 2We understand that transitions between care levels are a priority here; could you walk us through how you manage these changes while maintaining continuity of care for the resident?
- 3How does the facility approach long-term financial planning and transparency regarding potential rent adjustments so that families can plan accordingly?
- 4With your focus on nutritious, well-regarded meals, how do you incorporate resident feedback into the menu planning process?
- 5Could you describe the protocol for facility maintenance and how you ensure that the home-like environment remains well-kept and safe for all residents?
- 6How do you ensure that your nursing and aide staff are adequately supported to maintain the high level of compassionate care that residents currently receive, especially during peak hours?
Personalized based on this facility's data
Key Review Excerpts
“Demetria is a literal SAINT!! Everyone here is very nice.”
“The laundry never got done. She had to wash her own underclothes in a tiny bathroom sink and blow them dry with her hair dryer. The apartment stayed filthy!!!”
“Getting a hold of someone in person is nearly impossible. Staff lacks initiative and accountability.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had two significant investigations in the past year involving allegations of resident mistreatment by a staff member and inadequate staffing levels for resident transfers. While the facility is currently in substantial compliance, these past incidents involved physical aggression and concerns regarding the safety of resident transfers.
Jul 30, 2025RoutineCleanReport
No deficiencies found during this inspection.
Mar 10, 2025Complaint
Insufficient staffing to provide adequate care and supervision; specifically, two direct care workers were noted as insufficient for the transfer needs of certain residents, and one instance of a worker being left alone was reported.
Aug 12, 2024Complaint
Direct Care Worker Tameka Ball mistreated Resident A by aggressively sitting them up (causing them to hit their head), swearing at them, and throwing a television remote and a bed crank handle at them.
Aug 30, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ah Spring Lake Subtenant LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit americanhouse.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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