Ahsl Spring Lake Stoneybrook
Limited public data on Ahsl Spring Lake Stoneybrook. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
While the facility has a history of providing a warm, home-like environment with dedicated staff, recent reviews indicate a sharp decline in management responsiveness and quality of care. Families should be extremely cautious and specifically ask about current staffing ratios, recent rent increase policies, and how the administration handles maintenance emergencies before committing.
Google Reviews
Google Reviews
16 reviews on Google“AHSL Spring Lake Stoneybrook presents a stark contrast between long-term positive experiences and recent, severe complaints regarding management and care quality. While many families praise the compassionate nursing staff and home-like environment, recent reviews highlight significant concerns regarding communication, sudden rent increases, and neglectful living conditions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Home-like atmosphere
- Active social and exercise programs
- Effective transition support for changing care needs
Concerns
- Poor communication and difficulty reaching staff (mentioned by 2 reviewers)
- Significant and unexpected rent increases (mentioned by 2 reviewers)
- Neglectful care and poor cleanliness in apartments (mentioned by 2 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Could you walk me through the typical communication process between staff and family members, and how you ensure families stay updated on their loved one's daily well-being?
- 2How does the facility approach rent adjustments over time, and what kind of notice or predictability can families expect regarding potential rate changes?
- 3Given the home-like atmosphere here, what specific protocols are in place to ensure that individual apartments are consistently maintained and cleaned to a high standard?
- 4I’ve heard great things about your social and exercise programs; could you tell me more about how these activities are tailored to keep residents engaged throughout the week?
- 5How does your team handle medical emergencies or sudden changes in health, especially during evening or weekend hours when staffing levels may shift?
- 6With your focus on supporting residents through changing care needs, how do you manage staffing levels to ensure every resident receives the consistent, personalized attention they require?
Personalized based on this facility's data
Key Review Excerpts
“The love and support given to our mom is tender and loving. They do not get paid enough for the service they do for her and us!”
“Getting a hold of someone in person is nearly impossible. Staff lacks initiative and accountability.”
“The laundry never got done. She had to wash her own underclothes in a tiny bathroom sink and blow them dry with her hair dryer. The apartment stayed filthy!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent investigation in early 2025 identified serious concerns regarding insufficient staffing levels, specifically instances where only one staff member was present to care for 17 residents. Additionally, the facility had issues with inaccurate staff scheduling and sign-in records.
Jul 30, 2025RoutineCleanReport
No deficiencies found during this inspection.
Mar 10, 2025Complaint
Staffing record discrepancies: The staff schedule did not specify which home employees were working; discrepancies were observed between the staff schedule and sign-in sheets; one employee was listed as the only worker in the home while also being signed in at another home; and one employee's name on the sign-in sheet did not match their handwriting.
Insufficient staffing: On multiple occasions between 12/24/24 and 1/17/25, there was only one direct care worker (DCW) in the home during waking hours for 17 residents, violating the required 1:15 ratio.
Aug 30, 2023RoutineCleanReport
No deficiencies found during this inspection.
Feb 21, 2019OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ah Spring Lake Subtenant LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit americanhouse.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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