See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Aaron Manor Nursing & Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3 South Wig Hill Rd, Chester Center · Chester, CT 0641260 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 68 Google reviews

5
4
3
2
1
Aaron Manor Nursing & Rehabilitation Nursing Home in Chester, CT — Street View
Street View

Watch Aaron Manor Nursing & Rehabilitation

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Aaron Manor is highly regarded for its clean environment and effective rehabilitation team, making it a strong candidate for recovery. However, families should be aware that some residents have experienced delays in call bell response times; we recommend asking the administration about their current staffing ratios and how they handle call-light response protocols during off-peak hours.

Google Reviews

Google Reviews

68 reviews on Google
Aaron Manor Nursing & Rehabilitation is widely praised for its clean, home-like atmosphere and dedicated staff who are frequently described as kind and professional. While many families report excellent experiences with rehabilitation services and overall care, some reviewers have raised concerns regarding slow response times for call bells and occasional inconsistencies in staffing levels.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities8.0Meds8.0Memory5.0Comms8.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Kind and attentive nursing staff
  • Effective rehabilitation and therapy programs
  • Welcoming and home-like environment

Concerns

  • Slow response time to call bells for assistance (mentioned by 3 reviewers)
  • Inconsistent staffing levels affecting care quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(2)'22(22)'24(3)'26(1)

Distribution · 71 analyzed

5
59
4
4
3
5
2
0
1
3

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's 4-star staffing rating, how do you ensure that response times for call bells remain consistent throughout all shifts?
  • 2I noticed the facility has a very welcoming, home-like environment; what specific daily activities or social programs are available to help residents feel connected to the community?
  • 3With the recent health inspection results, what specific steps is the leadership team taking to improve clinical outcomes and address the identified areas for growth?
  • 4How does your nursing team balance the high demand for rehabilitation services with the need for attentive, timely support for residents in their rooms?
  • 5I see that you engage with families online; how do you incorporate feedback from residents and their families into your daily operations to improve the quality of care?
  • 6In the event of a medical emergency, what is the protocol for notifying family members and coordinating care with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The staff at Aaron Manor were attentive to not only my father's needs, but also to our entire family during what has been a particularly challenging year. In a recent phone conversation, my father indicated his comfort at Aaron Manor when he called the staff 'his family'.

Long-term resident's family · 2021★★★★★

PT/OT is very invested in what is best for you and come up with creative solutions for one's problems.... ring for assistance and someone arrives within five minutes.

Rehab patient · 2022★★★★★

The nursing staff and Administrator did an outstanding job of keeping us informed everyday and we were able to do FaceTime calls to see her.

Long-term resident's family · 2020★★★★★
Source: 68 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.02hrs
OK
Registered nurses for medical care
Total Nursing
3.87hrs
94%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
8%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CT
19.7%
Lower ct river vly
12.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility74.9%
Worse than Avg
Here
74.9%
US
93.4%
CT
88.0%
Lower ct river vly
89.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
19.4%
CT
24.9%
Lower ct river vly
24.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility83.7%
Worse than Avg
Here
83.7%
US
95.5%
CT
93.5%
Lower ct river vly
94.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.4%
CT
17.8%
Lower ct river vly
15.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.4%
Mixed vs Avgs
Here
21.4%
US
14.4%
CT
18.2%
Lower ct river vly
21.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility33.7%
Worse than Avg
Here
33.7%
US
81.8%
CT
71.0%
Lower ct river vly
63.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility49.1%
Worse than Avg
Here
49.1%
US
79.7%
CT
69.7%
Lower ct river vly
64.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
CT
1.5%
Lower ct river vly
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Near state avg (12.8)
9 complaint-triggered
$20,872 in fines

Families have filed complaints resulting in 9 deficiencies, including recent concerns about accident prevention and abuse reporting procedures. The facility shows recurring issues across safety hazards, care planning, and medication management, with accident prevention problems appearing in multiple surveys from 2020 to 2024. While all deficiencies report correction dates, the pattern of repeated safety and oversight issues warrants careful consideration during your visit.

Mar 11, 2025Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 12, 2024Routine
15
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0030Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0585Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Nov 12, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 26, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 13, 2023Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Jan 18, 2023Routine
12
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Federal Penalties

Fine

Nov 12, 2024

$12,854

Fine

Feb 26, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aaron Manor Nursing & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Ryders Health Management

Chain Size

8 facilities nationwide

Chain avg rating: 1.6/5 · Rank 3 of 8 (Best)

Ownership & Management

Owners

Sbriglio, Martin

Owner

48%

Sbriglio, Robert

Owner

48%

Key personnel

Sbriglio, MartinManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call