3801 Grand
Families consistently rate this highly — reviewers highlight personable and attentive nursing staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is noted for staff members who go above and beyond to learn the personal likes and needs of residents. However, because there is a very severe allegation regarding nursing neglect and poor food quality, families should conduct an in-person visit to observe staff-resident interactions and inspect the meal quality firsthand.
Google Reviews
Google Reviews
5 reviews on Google“Families can expect a highly caring and personable staff that prioritizes getting to know residents' individual needs and preferences. However, there is a significant, highly critical report regarding poor nursing attitudes and low-quality, processed meal options.”
Quality Themes
Tap a score for detailsStrengths
- Personable and attentive nursing staff
- Caring approach to resident preferences
- Positive experiences for multi-generational family members
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to every family's feedback; how does that commitment to communication translate to the daily care of residents?
- 2We've heard lovely things about how the nursing staff pays attention to individual resident preferences; how do you ensure each person's unique likes and dislikes are integrated into their care plan?
- 3Could you tell us more about the dining experience and what the current menu options look like for the residents?
- 4What specific steps are in place to ensure consistent, high-quality care from the staff during every shift?
- 5What does a typical day of activities and engagement look like for the residents in the memory care unit?
- 6In the event of a medical emergency or a sudden change in a resident's health, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff was great to my Uncle. Very caring went above and beyond. So hopeful, friendly and really personable got to know him, his likes and cater to his need.”
“I loved 3801 Grand. They treated my Great Grandfather and Great Grandmother the most caring way possible. I’ve been very pleased with the staff 😌”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 9, 2026ComplaintClean
Fed violations: 0, State violations: 1
Oct 9, 2025InspectionClean
Fed violations: 0, State violations: 0
Jun 24, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jul 11, 2023InspectionClean
Fed violations: 0, State violations: 0
Aug 15, 2022ComplaintClean
Fed violations: 0, State violations: 0
May 19, 2021InspectionClean
Fed violations: 0, State violations: 1
Oct 15, 2018OtherClean
Fed violations: 0, State violations: 0
Apr 18, 2018InspectionClean
Fed violations: 0, State violations: 1
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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