Assisted Living

Rose of Des Moines

Name: Public quality & inspection record for Rose of Des Moines
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Rose of Des Moines. Call, tour, and ask to meet current residents' families — your own impression matters most.

1330 19th Street, Evelyn Davis Park · Des Moines, IA 50314|104 beds|Licensed & Active

Google rating

3.4/5

based on 12 Google reviews

(515) 244-3300 Directions Website

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What this means for your family

The Rose of Des Moines offers spacious, well-maintained living quarters and high-quality dining that residents appreciate. However, because recent reviews indicate significant frustration with administrative communication and staff professionalism, we recommend scheduling an unannounced visit to observe staff interactions firsthand and verify their responsiveness to your inquiries.

Google Reviews

12 reviews on Google

“The Rose of Des Moines receives polarized feedback, with long-term residents and their families praising the spacious apartments, quality of food, and helpful administrative staff like Monica. Conversely, recent negative reviews highlight significant concerns regarding administrative responsiveness, poor communication, and unprofessional staff behavior. Prospective families should weigh the positive reports of resident satisfaction against the recent complaints about management and staff conduct.”

Quality Themes

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Strengths

Spacious, comfortable apartments
High-quality dining options
Helpful and supportive administrative staff
Clean and well-maintained facility

Concerns

Poor administrative responsiveness and communication (mentioned by 2 reviewers)
Unprofessional or rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 12 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the importance of staying connected, what is your standard process for keeping families updated on changes in a resident's care or daily well-being?
2I noticed the dining options are highly regarded here; could you walk us through how the menu is planned and how you accommodate individual dietary preferences?
3With 104 residents, how does your team ensure that administrative support remains accessible and responsive when family members have questions or concerns?
4What specific protocols do you have in place for medical emergencies, and how are families typically notified during those situations?
5Could you share how you foster a professional and supportive environment for your staff to ensure that every resident feels respected and heard?
6What does a typical week of social activities look like for residents, and how do you encourage participation in those programs?

Personalized based on this facility's data

Key Review Excerpts

“The staff has changed over the years, but the level of care has always met her and my expectations. The nursing staff goes above and beyond providing great care.”

Long-term resident's family · 2026★★★★★

“Unlike most assisted livings, the apartments are roomy with lots of storage. It has a full size kitchen as well and lots of room to move and be comfortable.”

Client/Resident · 2026★★★★★

“The rudest staff I have ever had the displeasure of interacting with. And I have worked in my fair share of nursing homes.”

Visitor/Professional · 2026★☆☆☆☆

Source: 12 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

9deficiencies

Mar 18, 2026ComplaintNo deficiencies

Clean