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Nursing Home · Macon, GA
343 Plantation Way, Macon, GA 31210
Map location from our source data
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 66 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Zebulon Park Health and Rehabilitation has a strong overall Medicare rating. Medicare reports an average of 0.57 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.1 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Zebulon Park Health and Rehabilitation receives highly polarized feedback, with recent reviews praising the facility's rehab therapy team and professional staff, while older and some critical reviews highlight severe lapses in basic hygiene and patient responsiveness. Families should be aware of a recurring pattern of complaints regarding slow response times to call lights and inadequate assistance with daily living activities like bathing and hydration.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are deeply split between praise for 'amazing' staff and reports of rude, untrained, or inattentive caregivers.
Families report feeling ignored or met with defensiveness when raising concerns with administration.
While the building is described as beautiful, there are serious reports of patients being left in soiled conditions.
Multiple reviewers noted issues with basic dining needs, such as lack of milk for cereal and coffee service.
Reviewers reported medication errors and lack of responsiveness to health concerns like potential infections.
At least one reviewer explicitly mentioned the facility feels overpriced given the quality of care provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“My Grandmother stayed at Zebulon 3 times over the years for rehab and therapy. She received great care each time. Our family was very pleased with the amazing staff that kept us updated on her progress and made sure all her needs were met.”
“The physical and occupational therapists are dedicated to helping the patients get back to normal and seem to enjoy their positions.”
“Calls for assistance are ignored and immobile patients are left in their feces and urine for long periods of time. Staff is not fully trained and patients requests are ignored.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Zebulon Park has faced recurring fire safety issues across multiple surveys, with three separate smoke and fire protection deficiencies from 2023-2025, plus problems with food safety, care planning, and respiratory care. Families have filed complaints that triggered inspections revealing issues with abuse response protocols, inadequate care planning, and unsafe respiratory care practices. While all deficiencies show correction dates, the pattern of repeated fire safety violations and complaint-driven findings suggests ongoing operational challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Zebulon Park Health and Rehabilitation
nonprofit
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 14 of 48
Owners
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit zebulonparkhealth.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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