Young Life Assisted Living

Based on documentation review, record review, and interview, for one resident reviewed, the health care institution failed to provide appropriate first aid to a non-injured resident who had fallen, appeared to be uninjured, and was able to reasonably recover independently. The deficient practice posed a risk as the facility called 911 instead of providing first aid to a non-injured resident by assisting them off the floor after a fall. Findings include: 1. A review of facility policies and procedures revealed a policy titled "Fall Prevention and Fall Recovery," which documented, "... Fall Prevention and Recovery Training is required upon hire....CPR or first aid is rendered in good faith and consistent with certification standards." 2. In documentation review, the Department received a report from O1 which documented on October 28, 2023, "... Staff failed to restore patient... On arrival Engine 26 finds an adult [R1] at... home sitting upright on floor, and in no obvious distress or discomfort. [R1] states ... tripped and fell... denies pain anywhere... denies any loss of consciousness... denies any neck or back pain Staff on scene states they cannot lift patient by themselves. Patient weight approximately 300 pounds. Patient states... simply wants to be able to stand up. Patient was lifted up with assistance of a lift belt, and placed onto a chair and was left on scene." 3. During an interview, R1 reported [R1] had fallen and had a seizure and fall in the past, and went to the hospital. R1 did not seem to recall the specific incident of October 28, 2024. 4. A review of the staff schedules revealed E3 worked at the facility on October 28, 2024. 5. During an interview, E1 and E2 reported E3 worked as a caregiver at the at the facility on October 28, 2024, and did not report the call to emergency services to E1 or E2. E1 and E2 reported being unaware of the incident, and did not have documentation of the incident; however, reported R1 had seizures sometimes and fell, and the facility had called 911. E1 reported E3 no longer worked at the facility.

Based on record review, documentation review, and interview, for three of three staff records reviewed, the health care institution failed to develop a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk as organized instruction and information related to resident care and safety was not implemented. Findings include: 1. In record review, the personnel records for E3, E4 and E5, included documention the staff received training on fall prevention and fall recovery. 2. In documentation review, the facility did not have documentation of a training program for staff regarding fall prevention and fall recovery. A facility policy, titled, "Fall Prevention and Fall Recovery, " documented, "... Fall Prevention and Recovery Training is required upon hire and at least every 12 months thereafter... The facility's Fall Prevention and Recovery in service training program is developed using the Arizona Falls Prevention Coalition's information and training materials..." 3. During an interview, the findings were reviewed with E1, E2 and E6. E6 reported the facility "went over the information" with the staff; however, acknowledged the facility did not have documentation of a training program regarding fall prevention and fall recovery, as indicated by the facility's policy.