Wyngate Villa Gardens

This report details a complaint investigation conducted on behalf of the facility. The allegations regarding staff not ensuring residents have grooming supplies and staff mismanaging residents' mail were investigated. Both allegations were ultimately deemed unsubstantiated based on the findings.

The facility underwent an unannounced Required One (1) year visit. Two deficiencies were cited: one Type A violation concerning hot water temperatures in resident care areas, and one Type B violation related to medication record keeping discrepancies. The facility was otherwise found to have adequate safety measures, including stocked PPE and clear egress paths.

This report details an unannounced complaint investigation conducted regarding allegations of mold/fungus and pests. The investigator found no evidence of mold or fungus in the bathrooms and noted the facility has a contracted pest control company. Both allegations were ultimately deemed unsubstantiated.

This report details a complaint investigation concerning allegations of staff failing to provide a safe environment for residents. The investigation found that the allegation was unsubstantiated after reviewing statements from residents and staff, and noting the lack of surveillance footage at the alleged incident location.

The inspection was conducted as a Case Management visit following a complaint investigation. The primary deficiency noted was the improper storage and unattended access to cleaning supplies, which presents a safety risk to residents. The facility was cited for this violation and must submit a Plan of Correction by the due date.

The inspection was conducted as a Case Management visit following a complaint investigation. The primary deficiency noted was the improper storage and unattended access to cleaning supplies, which presents a safety risk to residents. The facility was cited for this violation and must submit a Plan of Correction by the due date.

The facility underwent an unannounced Required One (1) year visit. While many areas, including PPE stock, signage, and general cleanliness, were noted as satisfactory, one critical deficiency was identified regarding hot water temperatures. The hot water temperature controls in two buildings were found to be outside the safe operating range, requiring immediate corrective action.

This report details a complaint investigation conducted on 04/24/2024 regarding allegations of staff charging residents for showers, leaving residents in soiled diapers, and failure to administer medications. Based on interviews with residents and staff, all allegations were deemed unsubstantiated at this time.