Foothill Retirement Care Home
Limited public data on Foothill Retirement Care Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
This facility offers a warm, community-oriented atmosphere during the day and holiday seasons. However, families should be extremely vigilant about labeling all personal belongings and following up frequently with management, as there have been reports of lost or damaged property and inconsistent communication from the evening staff.
Google Reviews
Google Reviews
5 reviews on Google“Families should be aware that while the facility offers a loving environment with dedicated staff during holidays and daytime hours, there are significant concerns regarding property care and inconsistent evening care. While some staff members are described as working with a 'labor of love,' others have been noted for poor communication and lack of follow-through on resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate daytime staff
- Polite administration
- Welcoming holiday events
Concerns
- Inconsistent evening/night shift staff quality
- Lack of accountability for damaged resident property
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how welcoming your holiday events are; what kind of seasonal celebrations do the residents typically participate in?
- 2The daytime staff seems very compassionate based on what we've heard, but how do you ensure that same level of care and attentiveness continues during the evening and overnight shifts?
- 3How does the administration handle communication with families to ensure we are always kept in the loop regarding any changes in a resident's well-being?
- 4What is the protocol for handling medical emergencies or sudden health changes during the late-night hours?
- 5If a resident's personal item or piece of property were to be misplaced or damaged, what is the facility's process for addressing that and ensuring accountability?
- 6With 72 residents in the home, how do you ensure that each person's specific daily routine and individual needs are being met by the care team?
Personalized based on this facility's data
Key Review Excerpts
“Another Holiday event at Foothill Retirement home prompted me to say thank you, once again, to All the staff members who work like its a labor of love to take care of our loved ones.”
“Administrators were polite and listened well, however, execution of ideas or items offered, not very thorough. May need to remind or write it down and follow up.”
“We saw the staff member go back to "check" and claimed they didn't have it. Months passed and we called again to check and they somehow found it shattered in pieces.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 13, 2025InspectionClean
The facility underwent a required one-year visit and was inspected by the Licensing Program Analyst. The narrative report details positive findings regarding the physical plant, including safety equipment, cleanliness, and resident amenities. No specific deficiencies were cited in the provided report sections.
Nov 4, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 4, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 16, 2024InspectionClean
The facility underwent a required annual inspection and was found to be compliant across all observed areas. The report details positive findings regarding safety protocols, cleanliness, and resident care.
May 6, 2024ComplaintClean
This report details the findings of a Complaint Investigation conducted on 05/06/2024, addressing five allegations. All five allegations (neglect resulting in infections, failure to follow care plan, no hot water, failure to consult responsible party, and lack of bathroom access) were determined to be Unsubstantiated based on the investigation findings. The report indicates no current deficiencies were cited.
Nov 18, 2023InspectionClean
The inspection revealed one critical deficiency related to plumbing fixtures. Specifically, the hot water temperature in the common shower rooms was measured significantly above the required safe range, posing an immediate health risk to residents. The facility was otherwise noted to have many safety protocols in place, but this plumbing issue requires immediate correction.
Apr 14, 2023ComplaintClean
This report details an investigation into a complaint received regarding the facility. The Licensing Program Analyst conducted a physical plant tour and interviewed the administrator. Based on the information gathered, all allegations cited in the complaint were deemed unfounded.
Apr 13, 2023ComplaintClean
This report details a complaint investigation concerning the failure to provide resident records to an authorized representative. The allegation was found to be substantiated, resulting in a citation. The primary deficiency cited relates to the safeguarding and release of confidential resident records.
Ownership & Operations
Who Operates This Facility
Foothill Retirement Operator Llc;paradise of N Vly
CABRERA, MARIA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit foothillretirement.net
Medicare data downloads
Original nursing home datasets
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