Foothill Retirement Care Home

The facility underwent a required one-year visit and was inspected by the Licensing Program Analyst. The narrative report details positive findings regarding the physical plant, including safety equipment, cleanliness, and resident amenities. No specific deficiencies were cited in the provided report sections.

The facility underwent a required annual inspection and was found to be compliant across all observed areas. The report details positive findings regarding safety protocols, cleanliness, and resident care.

This report details the findings of a Complaint Investigation conducted on 05/06/2024, addressing five allegations. All five allegations (neglect resulting in infections, failure to follow care plan, no hot water, failure to consult responsible party, and lack of bathroom access) were determined to be Unsubstantiated based on the investigation findings. The report indicates no current deficiencies were cited.

The inspection revealed one critical deficiency related to plumbing fixtures. Specifically, the hot water temperature in the common shower rooms was measured significantly above the required safe range, posing an immediate health risk to residents. The facility was otherwise noted to have many safety protocols in place, but this plumbing issue requires immediate correction.

This report details an investigation into a complaint received regarding the facility. The Licensing Program Analyst conducted a physical plant tour and interviewed the administrator. Based on the information gathered, all allegations cited in the complaint were deemed unfounded.

This report details a complaint investigation concerning the failure to provide resident records to an authorized representative. The allegation was found to be substantiated, resulting in a citation. The primary deficiency cited relates to the safeguarding and release of confidential resident records.