Woodview Home, INC.
Strong Medicare quality ratings; families often praise warm, homelike environment. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
While some families report a warm, homelike environment, there are recurring reports of unprofessional staff behavior and poor communication when calling the facility. We strongly recommend visiting in person to observe staff-resident interactions and asking management specifically about their protocols for resident supervision and staff conduct.
Google Reviews
Google Reviews
10 reviews on Google“Woodview Home, Inc. presents a polarized environment where some families appreciate the warm, homelike atmosphere and caring staff, while others report significant concerns regarding professional conduct and facility oversight. Critical reviews highlight issues with staff behavior, specifically regarding a rude employee, and concerns about resident supervision and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, homelike environment
- Caring staff interactions
- Engaging activities
Concerns
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
- Poor communication and unhelpful phone staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the warm, homelike atmosphere here; how do you ensure that cozy feeling is maintained for all 68 residents?
- 2What specific types of engaging activities are planned each week to keep the residents socially active?
- 3How does the nursing team handle medical emergencies or sudden changes in health during the overnight hours?
- 4What steps are being taken to ensure the facility remains consistently clean and well-maintained for the residents?
- 5How do you ensure that communication between the care staff and family members remains clear and timely, especially regarding daily updates?
- 6Could you tell us more about the specialized support and environment available for residents who may need memory care?
Personalized based on this facility's data
Key Review Excerpts
“Great place to live. Good food, caring staff, great activities. Woodview has a warm homelike feel.”
“Woodview is a very nice home with very nice staff except that Jeannie lady. She makes the whole company look bad with her bad attitude. She is rude and VILE.”
“A worker who answered the phone told my mother that patients randomly walk around unattended and make all kinds of noises and my mother should not place my father there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodview Home has a concerning pattern of recurring deficiencies in fire safety, care planning, and facility maintenance across three surveys, though all violations have been corrected. The facility has faced complaints from families regarding care planning issues and accident prevention. Fire safety problems including sprinkler systems, smoke doors, and fire-resistant walls have appeared multiple times, suggesting ongoing challenges with building safety systems that families should inquire about during visits.
Feb 3, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 12, 2024Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 13, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 13, 2023Routine2
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 9, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Woodview Home, INC.
for profit
Chain Affiliation
Elmbrook Management Company
11 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 11 (Best)
Ownership & Management
Owners
Woodview Home, INC.
Owner · Organization
Coble, Tom
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit woodviewhome.com
Medicare data downloads
Original nursing home datasets
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