Woodland Village Rehabilitation and Healthcare Cen
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy team. Still worth an in-person visit.
based on 41 Google reviews

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What this means for your family
The facility's rehabilitation therapy team is highly regarded and often cited as a reason for successful recovery. However, families should be aware of serious reports regarding hygiene and responsiveness; we strongly recommend visiting during off-hours or weekends to observe staffing levels and care quality firsthand.
Google Reviews
Google Reviews
41 reviews on Google“Woodland Village Rehabilitation and Healthcare Center receives polarized feedback, with many families praising the rehabilitation therapy team and individual staff members for their dedication to patient recovery. However, significant concerns exist regarding basic hygiene, responsiveness to call lights, and the quality of care provided during off-hours, with some families reporting instances of neglect and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- Strong support during end-of-life care
Concerns
- Neglect and poor hygiene (e.g., failure to assist with toileting, soiled linens) (mentioned by 3 reviewers)
- Understaffing and slow response times (mentioned by 3 reviewers)
- Inadequate discharge planning and follow-up (mentioned by 2 reviewers)
- Theft of personal property (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given the high praise for your rehabilitation team, how do you ensure that same level of dedicated attention carries over into daily personal care and hygiene assistance?
- 3Since staffing levels are highly rated, what specific protocols do you have in place to ensure call lights are answered promptly during shift changes or busy times?
- 4I understand dining is an area you are looking to improve; could you walk me through how residents are supported during mealtimes and how you accommodate individual dietary preferences?
- 5To help us feel more secure, what measures do you have in place to monitor and protect residents' personal belongings within their rooms?
- 6How does your team coordinate with families during the discharge planning process to ensure a smooth and safe transition back home?
Personalized based on this facility's data
Key Review Excerpts
“My brother spent his last months at Woodland, where he was treated with unparalleled skill and compassion. It's hard to entrust your loved ones to strangers, but they immediately became members of our family through their loving treatment of my brother.”
“My Mom was there just a few days. The second morning she was crying because the night before nobody would help her to the bathroom. I left work to check on her at 9 am. Her sheets were covered in feces.”
“My wife Manuela had undergone major surgery when we chose Woodland. We couldn't have made a better choice. Mary, the coordinator, was a driving force making sure all the sections were working together to ensure my wife received all the rehabilitation and nursing care to get her up and walking again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodland Village has a mixed inspection record with 12 deficiencies across three surveys, all corrected by the facility. Most issues involved fire safety systems and smoke barriers, followed by meal planning and nutritional requirements. The majority of deficiencies occurred during a single 2019 survey focused on safety infrastructure, with more recent surveys showing fewer problems, suggesting improvements over time.
May 6, 2021Routine1
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 26, 2019Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 7, 2018Routine1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Woodland Village Rehabilitation and Healthcare Cen
for profit
Chain Affiliation
Venza Care Management
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 21 (Best)
Ownership & Management
Owners
Alabama Snf Operations Holdings LLC
Owner · Organization
Ch Alabama Holdings LLC
Owner (parent company) · Organization
M Melb Opco LLC
Owner (parent company) · Organization
M Melb Opco Trust
Owner (parent company) · Organization
Ms Alabama Holdings LLC
Owner (parent company) · Organization
S Melb Opco LLC
Owner (parent company) · Organization
S Melb Opco Trust
Owner (parent company) · Organization
Ss Alabama Holdings LLC
Owner (parent company) · Organization
Herzka, Yisroel
Owner (parent company)
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit woodlandvillagerehab.com
Medicare data downloads
Original nursing home datasets
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