Nursing HomeMedicaid

Folsom Rehabilitation and Healthcare Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

401 Arnold Street N.e., Cullman, AL 35055|102 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 47 Google reviews

(256) 739-4409 Directions Website

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What this means for your family

This facility has a strong reputation for short-term physical rehabilitation, with many families praising the therapy team. However, given the serious reports of medication errors and neglect in long-term care, families should conduct frequent, unannounced visits and maintain close oversight of their loved one's medical records.

Google Reviews

47 reviews on Google

“Folsom Rehabilitation and Healthcare Center receives polarized feedback, with many praising the compassionate and dedicated nursing and therapy staff, particularly for short-term rehabilitation. However, significant concerns persist regarding the aging, dated facility infrastructure and serious lapses in long-term care, including reports of poor communication, medication errors, and neglect.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Effective physical therapy programs
Strong support for short-term rehabilitation
Helpful and responsive administrative team

Concerns

Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Serious neglect or medical errors in long-term care (mentioned by 3 reviewers)
Dated facility, poor aesthetics, and maintenance issues (mentioned by 3 reviewers)
Theft of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 50 analyzed

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you have a strong 89% response rate to online feedback; what is your preferred method for families to communicate with staff to ensure they get a timely response?
2Since some families have mentioned challenges with facility aesthetics and maintenance, what is your current plan for ongoing building updates or room refreshes?
3Given the importance of medication management, could you walk us through the daily process for administering medications and how you ensure accuracy for long-term residents?
4What specific security measures or protocols do you have in place to ensure the safety and protection of residents' personal belongings?
5With the facility having a strong reputation for physical therapy, how do you integrate those rehabilitation goals into the daily social and activity schedule for residents?
6How does your clinical team handle urgent medical changes or emergencies, and at what point is a family member typically notified?

Personalized based on this facility's data

Key Review Excerpts

“The staff was very responsive, kind and caring. Therapy worked well and Mom was back on her feet in days.”

Rehab patient's family · 2023★★★★★

“I can not say enough about the cna Connie griffes. She is great at her job and you can tell she actually cares about her patients. You don't have to worry about your loved ones not being taken care of under her care.”

Grandchild of resident · 2024★★★★★

“Please reconsider taking your loved ones here! They stole my mother's clothes and sent her home with the wrong medication after having a stroke!!!!!!!”

Family member · 2024★☆☆☆☆

Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.74hrs

99%

Registered nurses for medical care

Total Nursing

4.53hrs

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility10.7%

Better than Avg

Here

10.7%

15.5%

21.4%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility22.2%

Worse than Avg

Here

22.2%

19.4%

13.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

91.7%

😔

Residents with depression symptoms

↓ Lower is better

This Facility4.2%

Mixed vs Avgs

Here

4.2%

12.1%

1.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility18.4%

Better than Avg

Here

18.4%

19.5%

24.7%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility97.3%

Better than Avg

Here

97.3%

79.8%

80.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

81.8%

84.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.6%

Better than Avg

Here

1.6%

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Near state avg (3.9)

All 19 deficiencies across three surveys were corrected by the facility, with no complaints filed by families. The most recurring issues involved fire safety systems, care planning, and infection control protocols. Problems appear to have been addressed rather than persisting, as different deficiency areas emerged in each survey period from 2017-2019, suggesting the facility responds to identified issues.

Sep 26, 2019Routine4 findings

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Aug 23, 2018Routine9 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 7, 2017Routine6 findings

0280Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Allow residents the right to participate in the planning or revision of care and treatment.

0323Potential for harm · PatternCorrected

Environmental Deficiencies

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

0520Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

0253Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide housekeeping and maintenance services.

0279Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0315Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Folsom Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Venza Care Management

Chain Size

22 facilities nationwide

Chain avg rating: 2.5/5 · Rank 4 of 21

Ownership & Management

Owners

Alabama Snf Operations Holdings LLC

Owner · Organization

AL Snf Associates LLC