Hanceville Nursing & Rehab Center, INC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 3.0)
Below average in AL · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record
What this means for your family
This facility has a strong reputation for successful rehab outcomes and compassionate long-term care, but recent feedback highlights significant barriers to entry for younger patients. Before committing, we strongly recommend clarifying their admission criteria and ensuring their policies align with your loved one's specific needs to avoid potential disappointment.
Google Reviews
Google Reviews
38 reviews on Google“Hanceville Nursing & Rehab Center receives polarized feedback, with many families praising the compassionate, family-like care provided by the nursing and therapy staff. However, there are significant concerns regarding discriminatory admission practices based on age and gender, as well as isolated reports of poor clinical outcomes and unprofessionalism. Potential families should weigh the strong rehab success stories against the reported difficulties in securing admission for younger patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented nursing staff
- Effective physical and occupational therapy programs
- Clean and well-maintained facility
- Professional and responsive administrative communication
Concerns
- Discriminatory admission practices based on age (mentioned by 2 reviewers)
- Rude or unprofessional staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's high staffing rating, how do you ensure that this level of care translates into consistent, professional interactions for every resident?
- 2I noticed the facility has a focus on physical and occupational therapy; how do those programs integrate into the daily routine for residents?
- 3With the current activity program, what steps are you taking to expand the variety of social events and engagement opportunities for residents?
- 4Could you walk me through your admissions process and how you ensure that all prospective residents are evaluated fairly and equitably?
- 5Regarding the recent health inspection findings, what specific improvements or changes have been implemented to address those areas and enhance the quality of care?
- 6How does your team handle medical emergencies or changes in a resident's health status during the evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The PT's, OT's, CNA's, and nurses were the best. Caring, kind, helpful, considerate, and loving. The food was good, too, providing menus for choices.”
“The staff on Moody Hall took great care of her, and I never felt that she was not being properly cared for. Her room and the facility was always clean and the staff treated her like she was family.”
“S/O to the outstanding therapy department that motivated him & to the wonderful CNAs and Nurses that groomed and nurtured him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 31 deficiencies across three surveys with none triggered by complaints, indicating families haven't filed formal reports. The most recurring issues involve fire safety systems, electrical equipment maintenance, and dietary services including menu planning and food storage. While all deficiencies show correction dates, problems with sprinkler system maintenance have appeared multiple times across different years, suggesting potential ongoing challenges in this area.
Dec 12, 2025Routine9
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Oct 3, 2019Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 23, 2018Routine18
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Ownership & Operations
Who Operates This Facility
Hanceville Nursing & Rehab Center, INC
for profit
Ownership & Management
Owners
The Estate of Faith Hammock
Owner · Organization
Ainsworth, Cherri
Owner
Coyne, David
Owner
Guthrie, Donna
Owner
Holloway, Brenda
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit hnrcenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Woodland Village Rehabilitation and Healthcare Cen
7.6 miNursing Home · Cullman, AL
Folsom Rehabilitation and Healthcare Center
9.1 miNursing Home · Cullman, AL
Cullman Health Care Center
9.9 miNursing Home · Cullman, AL