Woodbridge Health Campus
Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
Woodbridge Health Campus is highly regarded for its warm staff and clean environment, making it a strong contender for many families. However, given recent concerns regarding mobility support and weekend responsiveness, we strongly recommend asking management specifically about their weekend staffing ratios and how they document and encourage physical activity for residents.
Google Reviews
Google Reviews
21 reviews on Google“Woodbridge Health Campus generally receives high praise for its attentive staff, clean environment, and quality therapy services. While many families report a warm, home-like atmosphere, recent feedback highlights critical concerns regarding patient mobility management and weekend care standards.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Clean and well-maintained facility
- Engaging community events and atmosphere
- High-quality dining options
Concerns
- Inadequate weekend staffing and care standards
- Lack of proactive physical therapy and mobility support
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your community hosts some wonderful events; could you walk me through what a typical weekend activity schedule looks like for residents?
- 2Since maintaining mobility is a priority for us, could you explain how your therapy team develops and monitors personalized physical therapy plans for residents?
- 3I appreciate that your team is active in responding to feedback online; how do you ensure that same level of responsiveness when families have concerns about daily care?
- 4With a capacity of 69 residents, how do you ensure consistent staffing levels and quality of care throughout the entire week, including Saturdays and Sundays?
- 5Given your 5-star CMS rating, what specific protocols do you have in place for handling medical emergencies or sudden changes in a resident's health status?
- 6How does your nursing team balance the need for proactive health monitoring with the goal of keeping residents active and engaged in the community?
Personalized based on this facility's data
Key Review Excerpts
“My dad is a resident in the memory care unit (Legacy) and is so happy! The staff is so good to him.....they love to tease him! That's a good thing because he loves to tease them right back.”
“My 86 yr old Granny is currently at this facility recovering from pneumonia and let me tell you she absolutely loves it there. She loves everything and everyone she comes in contact with. She brags y'all are treating her like a QUEEN!”
“This place failed my dad, they let him decide instead of giving him options that were more beneficial for him. NOW his mobility is almost nothing because they just let him sit there or lay there. Don't bring your loved one's here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 22 deficiencies across 5 surveys, with families filing 2 complaints regarding safety supervision and medication management. The most recurring issues involve medication management, care planning, and electrical/safety systems. While all deficiencies show correction dates, medication and care planning problems have persisted across multiple surveys from 2023 to 2025, suggesting ongoing challenges in these critical care areas.
Jun 3, 2025Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 26, 2024Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Jan 18, 2024Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jan 26, 2023Routine6
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Woodbridge Health Campus
government
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 15 of 120 (Best)
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Trilogy Healthcare Holdings INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit woodbridgehc.com
Medicare data downloads
Original nursing home datasets
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