Chase Center
Strong Medicare quality ratings; families often praise dedicated nursing and cna staff on the fulton unit. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
While the nursing staff on the Fulton Unit receives high praise for their dedication, families should be cautious regarding the facility's administrative practices. Specifically, be prepared to advocate strongly for your loved one's therapy plan, as there have been reports of pressure to transition patients to hospice care prematurely.
Google Reviews
Google Reviews
23 reviews on Google“Chase Center receives highly polarized feedback, with recent reviews offering generic praise while older reviews highlight significant operational concerns. Families have specifically praised the nursing and CNA staff on the Fulton Unit, but have raised serious alarms regarding poor communication from front office staff and aggressive pressure to transition patients to hospice care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated nursing and CNA staff on the Fulton Unit
- Friendly and loving environment
- Staff willingness to go above and beyond
Concerns
- Pressure to transition patients to hospice prematurely
- Poor attitude and communication from front office staff
- Unrecognizable or poor quality food
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the dedicated nursing and CNA staff on the Fulton Unit; could you tell us more about the care provided there?
- 2How do you ensure that communication between the clinical team and family members remains consistent and clear?
- 3Could you walk us through the menu options and how you ensure meals are both nutritious and appetizing for the residents?
- 4What is your process for discussing transitions in care, such as moving to hospice, to ensure the family is fully involved in the decision?
- 5How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The only positive thing about this place is the nurses on the Fulton Unit are absolutely amazing as well as the CNAs.”
“Some of the food you can’t even recognize, and instead of doing therapy with your loved one they will recommend you stop therapy and put them on hospice so they can get the next paying patient in the door!”
“Such an amazing nursing facility with staff who are loving and dedicated in caring for their patients!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Chase Center shows a pattern of safety and care planning issues across three years, with fire safety systems (sprinkler maintenance) cited repeatedly in 2023 and 2025, plus recurring problems with resident assessment and care planning. The facility has corrected all identified deficiencies, but the repeat fire safety violations and spread of issues across multiple care areas suggest ongoing operational challenges that families should discuss during visits.
Nov 19, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nov 4, 2024Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 13, 2023Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure a qualified health professional conducts resident assessments.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Chase Center
for profit
Ownership & Management
Owners
2 Chase Park Propco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit chaserehab.com
Medicare data downloads
Original nursing home datasets
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