Wood-Lawn Heights
Strong Medicare quality ratings; families often praise updated, modern facilities. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
Given the lack of recent, detailed feedback, it is difficult to verify current care standards. We recommend scheduling an in-person tour to observe staff-resident interactions and the current state of the facility firsthand.
Google Reviews
Google Reviews
6 reviews on Google“Wood-lawn Heights has received limited feedback, with most reviews lacking descriptive text. While some reviewers highlight significant improvements in staff quality and facility renovations, the lack of recent, detailed commentary makes it difficult to assess current operational standards.”
Quality Themes
Tap a score for detailsStrengths
- Updated, modern facilities
- Improved staff quality
- Successful facility renovation
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent facility renovations, how have these updates specifically improved the daily living experience and comfort for your 140 residents?
- 2I noticed the facility has maintained a strong 4-star staffing rating; could you share how your team ensures consistent, high-quality care during shift transitions?
- 3Given the two recent state violations, what specific steps or internal quality improvements has the leadership team implemented to address those findings?
- 4Since the reviews highlight a positive shift in staff quality, what kind of ongoing training or culture-building initiatives are currently in place to support your care team?
- 5What does a typical daily activity schedule look like for residents who enjoy staying active and social within the updated common areas?
- 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“Very big improvement to their staff and facilities, very updated, impressive, renovation and relocation, made an extreme improvement to thier reputation a few years back”
“Great nursing home, excellent staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wood-Lawn Heights shows a pattern of deficiencies across nutrition and dietary services, care planning, and quality of care that persist across multiple surveys from 2023 to 2024. The facility has ongoing issues with meal planning, food safety, developing complete care plans, and providing appropriate treatment according to residents' needs. While all deficiencies show correction dates, the recurring nature of problems in core care areas suggests families should inquire about sustained improvements during visits.
Aug 14, 2025Routine2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 22, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 6, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
May 22, 2024
$12,695
Ownership & Operations
Who Operates This Facility
Wood-Lawn Heights
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit wood-lawn.org
Medicare data downloads
Original nursing home datasets
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