Mountain Meadows Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
While the staff is frequently described as compassionate, the facility is currently struggling with severe understaffing that impacts basic responsiveness. Families should conduct an in-person visit to observe staff-to-patient ratios and ask specifically how the facility ensures call lights are answered promptly during peak and off-hours.
Google Reviews
Google Reviews
13 reviews on Google“Mountain Meadows Health and Rehabilitation receives praise for its compassionate and caring staff who strive to support residents. However, recent feedback highlights significant concerns regarding chronic understaffing, which leads to neglected call lights and difficulty reaching the facility by phone.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Welcoming atmosphere
- Staff dedication to resident well-being
Concerns
- Severe understaffing leading to ignored call lights (mentioned by 2 reviewers)
- Difficulty communicating with the facility via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassion and dedication of your nursing staff; how do you foster that caring culture among the team?
- 2What steps is the facility taking to ensure that call lights are answered promptly and that residents feel heard at all times?
- 3Since we sometimes have trouble reaching offices by phone, what is the best way for our family to maintain consistent and clear communication with the care team?
- 4Could you tell us more about the specific improvements being made regarding staffing levels to ensure every resident gets the attention they need?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency during the night, what is the protocol for ensuring immediate care and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“They never answer there phone there when you call there they don’t have staffing needed to handle patients so they just ignore the call buttons”
“It's clean and pleasant but the beds and equipment are aged and worn. ... although they seem understaffed, the staff is compassionate and tries hard.”
“Have a great staff very love and caring a good place for your love one's takes the worry off of families because they are all family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to six deficiencies, indicating ongoing concerns about care quality. The facility has recurring issues with food safety and preparation, medication management, and care planning that have persisted across multiple surveys from 2023 to 2024. While all deficiencies show correction dates, the pattern of repeated violations in key areas like nutrition and pharmacy services suggests systemic challenges that families should carefully consider.
Aug 13, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 13, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 8, 2024Routine7
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 8, 2024Complaint5
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 6, 2023Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Mountain Meadows Health and Rehabilitation
for profit
Chain Affiliation
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 16 of 37
Ownership & Management
Owners
Ovation Health Systems, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit mountainmeadowshealthandrehabilitation.com
Medicare data downloads
Original nursing home datasets
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