Winter Village
Families consistently rate this highly — reviewers highlight warm, welcoming, and attentive staff. Schedule a visit to confirm the fit.
based on 124 Google reviews
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What this means for your family
Winter Village is highly recommended for independent living due to its active social calendar and helpful administrative staff. However, families considering the memory care unit should conduct thorough, unscheduled visits and ask pointed questions about staffing ratios and care protocols, as recent reports indicate potential lapses in supervision.
Google Reviews
Google Reviews
124 reviews on Google“Winter Village is generally well-regarded for its clean, welcoming environment and active social calendar, with many families praising the supportive staff and ease of the transition process. However, there are serious concerns regarding the quality of care in the memory care unit, with reports of understaffing and neglect, as well as occasional feedback regarding food quality and dietary management.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and attentive staff
- Clean and well-maintained facility
- Abundant social activities and events
- Smooth and supportive move-in process
Concerns
- Inadequate care and understaffing in memory care (mentioned by 2 reviewers)
- Inconsistent food quality and dietary options (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 153 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a vibrant social calendar here at Winter Village, could you walk us through a few of the most popular activities that residents are currently enjoying?
- 2We understand that memory care requires a very specific level of attention; what is your current approach to staffing and engagement for residents in that unit?
- 3How does your culinary team gather feedback from residents to ensure the daily menu options meet their dietary needs and preferences?
- 4In the event of a medical emergency or an urgent health concern, what is the protocol for notifying family members and coordinating with outside medical professionals?
- 5Given how welcoming the atmosphere feels, how do you ensure that new residents receive consistent, personalized support during their first few weeks of transition?
- 6Could you share how your team maintains the high standards of cleanliness and upkeep that residents seem to really appreciate here?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so full of love and understanding for our parents needs and from the very start when we toured, they made this process so simple.”
“In Mom's confusion and grief there was little to no help and her symptoms worsened. It was common place to see 'caregivers' on the third floor sitting for hours- I have witnessed family members asking for help and they still sit.”
“Love everything there, but need more of a gluten free menu for those who have celiac disease and gluten allergies. Otherwise, residents stay sick.”
Ownership & Operations
Who Operates This Facility
Sabra Health Care Frankenmuth, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
124 reviews from families & visitors
Official Website
Visit wintervillagesl.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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