Nursing HomeMedicaid Medicare 5-star

Terrace Glen Village

Strong Medicare quality ratings; public reviewers often praise warm, professional, and informative marketing staff. Still worth an in-person visit.

3400 Alburnett Road, Marion, IA 52302|40 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.9/5

based on 68 Google reviews

(319) 377-9000 Directions Website

Street View

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What this means for your family

Terrace Glen Village has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, professional, and informative marketing staff and modern, clean, and well-designed facility. Review the component ratings and current source records before deciding.

Google Reviews

70 public Google reviews available

Terrace Glen Village is highly regarded by prospective residents and families for its modern, clean, and well-maintained facility. Reviewers consistently praise the marketing and administrative staff, particularly Chelsea, for providing thorough, welcoming, and informative tours. While the facility is frequently described as beautiful and homey, there is limited feedback regarding the day-to-day experience of long-term residents beyond the initial move-in phase.

Quality Themes

Tap a score for details

Strengths

Warm, professional, and informative marketing staff
Modern, clean, and well-designed facility
Welcoming and home-like atmosphere
Spacious and well-appointed apartments

Concerns

Limited menu options for specific dietary needs (e.g., vegetarian) (mentioned by 2 reviewers)
Restrictive Medicare/Medicaid admission policies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 70 analyzed

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've noticed how much care goes into communicating with families online; how does the management team typically keep residents' families updated on day-to-day changes?
2The apartments look incredibly modern and spacious; how much freedom do residents have to decorate their space to make it feel like their own home?
3We want to make sure all nutritional needs are met; how does the dining team handle specific dietary requests, such as vegetarian or specialized meal plans?
4With the high staffing ratings you have, how do the caregivers ensure they can provide personalized attention during the night or during medical emergencies?
5What kind of daily activities or social outings are planned to help residents enjoy the beautiful common areas of the facility?
6We noticed there have been some state violations noted recently; what specific steps has the facility taken to address these and ensure continued high-quality care?

Personalized based on this facility's data

Key Review Excerpts

“The apartments were spacious and well appointed. We viewed the dining area, fitness center, and library along with other common areas. Our first impression was good enough to make us want be put on their waitlist.”

Independent living prospective resident · 2021★★★★★

“My only concern was the menu. It did not match the way I eat. I am a vegetarian.”

Independent living prospective resident · 2022★★★★★

“Recently moved my father into the health center at Terrace Glen. I live out of town, and Chelsea was incredibly helpful throughout the move. The entire staff is friendly and responsive.”

Long-term resident's family · 2022★★★★★

Source: 70 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.49hrs

Registered nurses for medical care

Total Nursing

4.23hrs

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

23%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

19.5%

20.8%

Linn

16.6%

Residents with depression symptoms

↓ Lower is better

This Facility4.4%

Mixed vs Avgs

Here

4.4%

12.8%

4.2%

Linn

3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

94.0%

Linn

92.5%

Residents whose walking got worse

↓ Lower is better

This Facility12.9%

Better than Avg

Here

12.9%

14.1%

16.6%

Linn

20.3%

Residents needing more daily help over time

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

13.9%

17.1%

Linn

17.9%

Residents vaccinated for the flu

↑ Higher is better

This Facility97.3%

Better than Avg

Here

97.3%

95.5%

95.3%

Linn

90.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

82.0%

84.0%

Linn

80.8%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility85.7%

Better than Avg

Here

85.7%

79.8%

73.3%

Linn

77.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.1%

Linn

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

24findings in history

Latest survey: 3 · well below IA avg (6.2)

$12,248 in fines

Terrace Glen Village shows recurring issues across multiple surveys, particularly with fire safety systems, electrical equipment, and resident care planning. The facility has persistent problems with sprinkler system maintenance, emergency power, and fire drills that have repeated across surveys from 2023 to 2024. One family filed a complaint regarding treatment and care issues in 2023. While all deficiencies show correction dates, the pattern of repeated safety violations suggests ongoing operational challenges families should discuss during visits.

Nov 19, 2025Routine5 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Oct 3, 2024Routine7 findings

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Jun 29, 2023Routine12 findings

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

21deficiencies

Dec 22, 2025InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Nov 19, 2025Inspection3 deficiencies reported

Fed violations: 3, State violations: 0

Oct 21, 2024InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Oct 3, 2024Inspection1 deficiency reported

Fed violations: 1, State violations: 0

Aug 14, 2024OtherNo deficiencies reported

None

Fed violations: 0, State violations: 0

Aug 14, 2023InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Jun 29, 2023Inspection9 deficiencies reported

Fed violations: 6, State violations: 3

Jun 3, 2022InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Terrace Glen Village

Organization Type

for profit

Chain Affiliation

Chain Name

Pivotal Health Care

Chain Size

9 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 8 (Highest rating)

Ownership & Management

Owners

Abernathy Family Farms LLC

Owner · Organization

Mouw Family Investments, LLC

Owner · Organization

Scenic Development LLC

Owner · Organization

Scenic Holdings LLC

Owner · Organization

3rk, LLC