Terrace Glen Village
Strong Medicare quality ratings; families often praise warm, professional, and informative marketing staff. Still worth an in-person visit.
based on 67 Google reviews
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What this means for your family
Terrace Glen Village is highly praised for its modern facilities and exceptionally helpful marketing staff, making it a strong candidate for independent or assisted living. However, families should verify financial policies regarding Medicare/Medicaid acceptance early in the process, as these requirements may impact long-term eligibility.
Google Reviews
Google Reviews
67 reviews on Google“Terrace Glen Village is highly regarded by prospective residents and families for its modern, clean, and well-maintained facility. Reviewers consistently praise the marketing and administrative staff, particularly Chelsea, for providing thorough, welcoming, and informative tours. While the facility is frequently described as beautiful and homey, there is limited feedback regarding the day-to-day experience of long-term residents beyond the initial move-in phase.”
Quality Themes
Tap a score for detailsStrengths
- Warm, professional, and informative marketing staff
- Modern, clean, and well-designed facility
- Welcoming and home-like atmosphere
- Spacious and well-appointed apartments
Concerns
- Limited menu options for specific dietary needs (e.g., vegetarian) (mentioned by 2 reviewers)
- Restrictive Medicare/Medicaid admission policies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much care goes into communicating with families online; how does the management team typically keep residents' families updated on day-to-day changes?
- 2The apartments look incredibly modern and spacious; how much freedom do residents have to decorate their space to make it feel like their own home?
- 3We want to make sure all nutritional needs are met; how does the dining team handle specific dietary requests, such as vegetarian or specialized meal plans?
- 4With the high staffing ratings you have, how do the caregivers ensure they can provide personalized attention during the night or during medical emergencies?
- 5What kind of daily activities or social outings are planned to help residents enjoy the beautiful common areas of the facility?
- 6We noticed there have been some state violations noted recently; what specific steps has the facility taken to address these and ensure continued high-quality care?
Personalized based on this facility's data
Key Review Excerpts
“The apartments were spacious and well appointed. We viewed the dining area, fitness center, and library along with other common areas. Our first impression was good enough to make us want be put on their waitlist.”
“My only concern was the menu. It did not match the way I eat. I am a vegetarian.”
“Recently moved my father into the health center at Terrace Glen. I live out of town, and Chelsea was incredibly helpful throughout the move. The entire staff is friendly and responsive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Terrace Glen Village shows recurring issues across multiple surveys, particularly with fire safety systems, electrical equipment, and resident care planning. The facility has persistent problems with sprinkler system maintenance, emergency power, and fire drills that have repeated across surveys from 2023 to 2024. One family filed a complaint regarding treatment and care issues in 2023. While all deficiencies show correction dates, the pattern of repeated safety violations suggests ongoing operational challenges families should discuss during visits.
Nov 19, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Oct 3, 2024Routine7
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jun 29, 2023Routine11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jun 29, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jun 29, 2023
$12,248
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Dec 22, 2025InspectionClean
Fed violations: 0, State violations: 0
Nov 19, 2025InspectionClean
Fed violations: 3, State violations: 0
Oct 21, 2024InspectionClean
Fed violations: 0, State violations: 0
Oct 3, 2024InspectionClean
Fed violations: 1, State violations: 0
Aug 14, 2024OtherClean
Fed violations: 0, State violations: 0
Aug 14, 2023InspectionClean
Fed violations: 0, State violations: 0
Jun 29, 2023InspectionClean
Fed violations: 6, State violations: 3
Jun 3, 2022InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Terrace Glen Village
for profit
Chain Affiliation
Pivotal Health Care
9 facilities nationwide
Chain avg rating: 4.0/5 · Rank 4 of 8 (Best)
Ownership & Management
Owners
Abernathy Family Farms LLC
Owner · Organization
Mouw Family Investments, LLC
Owner · Organization
Scenic Development LLC
Owner · Organization
Scenic Holdings LLC
Owner · Organization
3rk, LLC
Owner (parent company) · Organization
5 R Cattle, LLC
Owner (parent company) · Organization
Cadet Investment LLC
Owner (parent company) · Organization
Lmray, LLC
Owner (parent company) · Organization
Poky - 5r LLC
Owner (parent company) · Organization
Poky Feeders INC
Owner (parent company) · Organization
Wsg LLC
Owner (parent company) · Organization
Anderson, Jordan
Owner (parent company)
Anderson, Marlene
Owner (parent company)
Anderson, Wayne
Owner (parent company)
Gulledge, Scott
Owner (parent company)
Gulledge, Travis
Owner (parent company)
Howard, Steven
Owner (parent company)
Wood, Gilbert
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit terraceglenvillage.com
Medicare data downloads
Original nursing home datasets
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