Memory CareMemory Care

Windsor Manor Indianola

Name: Windsor Manor Indianola
Address: 608 South 15th Street, Indianola, IA, 50125, US
Telephone: (844) 952-3067
Rating: 4.8

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

608 South 15th Street, Indianola, IA 50125|78 beds|Licensed & Active

Google rating

4.8/5

based on 20 Google reviews

(844) 952-3067 Directions Website

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What this means for your family

Windsor Manor is highly recommended for its compassionate staff and clean, inviting environment, especially for memory care needs. While recent feedback is overwhelmingly positive, families should feel encouraged to ask about the current management's communication protocols to ensure they align with your expectations for updates on your loved one.

Google Reviews

20 reviews on Google

“Windsor Manor Indianola is highly regarded by families for its warm, home-like atmosphere and compassionate, attentive staff. Reviewers frequently highlight the cleanliness of the facility and the genuine care provided to memory care residents, though one older review noted concerns regarding management communication.”

Quality Themes

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Strengths

Warm, compassionate, and attentive staff
Clean and well-maintained environment
Home-like, inviting atmosphere
Effective and responsive leadership

Concerns

Poor management communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard such wonderful things about the warm and compassionate atmosphere here; how do you ensure that the home-like feeling is maintained as the facility grows?
2With 78 residents in memory care, how does the leadership team ensure that communication stays seamless between the staff and our family members?
3Could you tell us more about the daily activities and how they are specifically tailored to engage residents with different stages of memory loss?
4How does the nursing team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
5We noticed the facility is very well-maintained; what is your routine for ensuring the environment stays clean and safe for residents with cognitive decline?
6How does the management team approach receiving and acting on feedback from families to ensure everyone is on the same page regarding care?

Personalized based on this facility's data

Key Review Excerpts

“My mom is in memory care, and the staff is SO nice, caring and helpful. The place is always so clean, and they jump right to it if we have any questions.”

Memory care family member · 2025★★★★★

“Windsor Manor helped take care of father in the memory care unit for nearly 5 years. I have 0 zero complaints and very happy with the care and staff at the facility and how many went above and beyond to care about my dad as a human and not just a resident.”

Memory care family member · 2024★★★★★

“During covid we couldn't be there with them but the staff jumped in and took care of them as if they were part of their family! That loyalty is hard to find!”

Long-term resident's family · 2022★★★★★

Source: 20 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

4deficiencies

Aug 20, 2025InspectionNo deficiencies

Clean

Fed violations: 0, State violations: 3

Aug 10, 2023InspectionNo deficiencies

Clean