Windermere Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
This facility has a long-standing reputation for providing compassionate, family-like care and a warm environment. However, you should be extremely cautious and ask for recent, specific evidence regarding staffing levels and hygiene protocols, as very recent reviews indicate a significant decline in care quality and cleanliness.
Google Reviews
Google Reviews
49 reviews analyzed“Families often praise the facility for its compassionate, family-like staff and the warm, welcoming environment provided to residents. However, recent reviews have raised serious concerns regarding hygiene, staffing shortages, and resident safety. While many long-term families report high satisfaction, newer reviews highlight critical issues with cleanliness and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff
- Welcoming, family-like atmosphere
- Clean and well-maintained environment (noted in many 5-star reviews)
- Professional and attentive leadership
Concerns
- Staffing shortages and unresponsiveness (mentioned by 2 reviewers)
- Issues with hygiene and cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It’s wonderful to see how much the leadership team engages with the community; how would you describe the communication style between the administration and the families here?
- 2We’ve heard such lovely things about the warm, family-like atmosphere you’ve built; how do the staff members help new residents integrate into the community?
- 3Maintaining a clean and well-maintained environment is so important to us; could you walk us through your daily housekeeping and hygiene protocols for the resident rooms?
- 4With 120 residents in the building, how do you ensure that the staff remains responsive to individual needs, especially during busier times of the day?
- 5What kind of daily activities or social outings are planned to keep the residents engaged and connected with one another?
- 6In the event of a medical emergency or a change in health status, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The Windermere staff and medical care is excellent. They provide personal care that feels like family.”
“Each challenge has been dealt with professionally and with compassion. Shevonne, Theresa, Donna, just to name a few, continue to affirm we made the right choice to trust our loved one with a staff who has a passion for caring for others.”
“Grossly understaffed and lots of turn over. I had to clean my Mom's room yesterday! Her sheets have not been changed in two different weeks”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
7 deficiencies from 20 inspections
Apr 3, 2026EnforcementPenaltyReport
No deficiencies found during this inspection.
Jul 17, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 29, 2025Complaint
PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
RESIDENT CARE - SUPERVISION
Apr 24, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Feb 6, 2024RoutineCleanReport
No deficiencies found during this inspection.
Sep 20, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Aug 29, 2023OtherCleanReport
No deficiencies found during this inspection.
Jan 26, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Windermere Memory Care INC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit windermeremc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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