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Assisted Living

Windber Woods Senior Living & Rehabilitation Center

Families consistently rate this highly — reviewers highlight compassionate physical therapy team. Schedule a visit to confirm the fit.

277 Hoffman Avenue, Windber, PA 1596360 bedsLicensed & Active
Google rating
4.3/5

based on 30 Google reviews

5
4
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1

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What this means for your family

The facility's physical therapy and nursing staff are frequently praised for their compassion and communication. However, recent reviews have raised alarming allegations of neglect regarding hygiene and medication. Families should conduct an in-person visit to specifically observe skin integrity and hygiene standards.

Google Reviews

Google Reviews

30 reviews analyzed
Families seeking rehabilitation services will find high praise for the physical therapy and nursing staff's compassion. However, there are serious reports of neglect regarding hygiene, wound care, and medication timing that should be investigated closely.

Quality Themes

Tap a score for details
Food2.0Staff8.0Clean5.0Activities5.0Meds2.0MemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate physical therapy team
  • Kind and professional nursing staff
  • Effective communication during transitions
  • Supportive environment for long-term care

Concerns

  • Neglect regarding hygiene and wound care
  • Inconsistent medication administration
  • Poor food quality and missed meals

Rating Trends

Tap a year to see what changed

234'17(1)'19(4)'21(6)'23(3)'25(2)

Distribution

5
24
4
1
3
0
2
1
1
4

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It is wonderful to see how much the nursing staff is praised for being so kind; how do you ensure that same level of compassion is maintained during medication administration?
  • 2We noticed how much people value the physical therapy team here; how often do residents participate in therapy sessions to stay active?
  • 3Could you tell us a bit about the daily dining experience and how you ensure every resident receives their meals on time and according to their preferences?
  • 4With the great communication noted during transitions, how does the staff keep families updated on any changes in a resident's daily care or hygiene needs?
  • 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6What kind of daily activities or social events are planned to help residents stay engaged and connected with one another in the community?

Personalized based on this facility's data


Key Review Excerpts

Physical therapy is great also. Keeps you updated on progress! Would definitely recommend !

Rehab patient's family · 2024★★★★★

Staff at Windber Woods is amazing. The nursing staff was excellent as they treated my father and myself with professionalism, kindness, compassion, and respect.

Long-term resident's family · 2023★★★★★

WW called me on day 1 for update on her move and what they did. First week got few more calls for info. and on her condition. Always got a weekly call or more.

Long-term resident's family · 2021★★★★★
Source: 30 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

10total
15deficiencies

Key Findings

Between 2020 and 2025, Windber Woods Senior Living & Rehabilitation Center underwent 11 inspections, resulting in 4 clean reports and 15 violations. Recorded findings include administrative errors regarding resident documentation and assessments, as well as instances of medication errors and lapses in incident reporting.

Jul 22, 2025Routine
minor2600.25b

The resident-home contract for resident #1 was not signed by the resident's POA, who is the payor.

minor2600.81b

Two partial bedrails on resident #2's bed were loose and leaning away from the bed, creating an entrapment risk.

minor2600.183e

Super Zinc Picolinate for resident #3 was found in the medication cart with an expired date of 3/20/25.

Jul 23, 2024Routine
minor2600.187.d

The medication administration record for Resident #1 failed to indicate that prescribed Accu checks were completed on 7/7/24 and 7/21/24.

Jun 27, 2023Routine
minor2600.65.a

Three staff members did not receive first-day orientation regarding fire safety, smoking policies, and emergency notifications.

minor2600.65.b

Three staff members completed 40 working hours without receiving training on the emergency medical plan and reporting incidents.

minor2600.65.g

One staff member did not receive the required annual fire safety training for 2022.

Nov 30, 2021Routine
minor2600.16c

The home failed to submit a reportable incident form to the Department regarding the death of a resident.

minor2600.63a

A staff member was working alone without being trained in first aid and CPR.

May 5, 2020Other
CleanReport

No deficiencies found during this inspection.

Apr 10, 2020Routine
minor2600.187.d

Staff administered morphine to Resident #1 that was prescribed to Resident #2 without a physician's order.

Jan 16, 2020Routine
minor2600.141.b.1

The facility failed to complete required annual medical evaluations for residents due to the lack of a tracking tool.

minor2600.225.c

The facility failed to complete required annual assessments for residents due to the lack of a tracking tool.

minor2600.227.c

The facility failed to ensure support plans were revised within 30 days of annual assessments or changes in resident needs.

Jul 31, 2019Routine
minor2600.25.b

The contract for Resident 1, admitted 1/25/19, was not signed by the resident.

minor2600.41.e

Resident 1's record did not contain a signed statement acknowledging receipt of resident rights and complaint procedures.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Community Healthcare Pc Operator, INC.

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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