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Public Google reviewers rate this highly and often mention friendly and caring staff members. Schedule a visit to confirm the fit.
based on 6 Google reviews
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Public Google reviewers rate Willow View Gardens Memory Care & Assisted Living highly. Reviewers highlight: friendly and caring staff members, safe and easy access to the facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families should be aware of a critical communication failure regarding medical emergencies, as one reviewer reported a resident was transferred to a hospital without family notification. While some staff members like Alma, Roma, and Eric are highly praised for being friendly and great, the lack of transparency during health crises is a significant risk.
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Key Review Excerpts
“We have had repeated issues with this facility. Our mother was staying here as a long term resident we found out for two days she was transferred to a hospital for chest pain and NOBODY contacted us.”
“Generally very friendly, safe and easy access.. Truly will gave to recommend the facility. Roma and Eric are fantastic!!!”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced annual inspection. The report indicates that the facility was toured, and various areas, including resident rooms, common areas, and safety equipment, were checked. No specific deficiencies were cited in the provided text.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The investigation was conducted following a complaint regarding staff administering injections to residents. The allegation was deemed substantiated based on resident interviews. One Type A deficiency was cited concerning the requirement for appropriately skilled professionals to administer injections.
This report details a Complaint Investigation conducted on 05/08/2024 (reported on 05/27/2025) regarding allegations of missing personal belongings. The investigation found conflicting information from residents and staff, leading the Licensing Program Manager to deem the allegation unsubstantiated. One general deficiency was noted regarding the safeguarding of resident belongings.
The investigation was conducted following a complaint regarding the violation of a resident's personal rights. While the allegation was substantiated based on the review of private social media videos, the report cited two deficiencies related to personal rights. Both deficiencies are classified as Type B, requiring corrective action by the facility.
This report details a complaint investigation regarding the safeguarding of resident's personal belongings. The investigation found conflicting information from residents and staff, leading the Licensing Program Analyst to deem the allegation unsubstantiated. No specific deficiencies were cited in the report.
All Health Holdings CORP
ESPINAL, ALMA
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