Willow View Gardens Memory Care & Assisted Living
Families consistently rate this highly — reviewers highlight friendly and caring staff members. Schedule a visit to confirm the fit.
based on 6 Google reviews
Watch Willow View Gardens Memory Care & Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility has specific staff members who are exceptionally well-regarded, the reported lack of communication during a medical emergency is a major red flag. If you choose this facility, you must establish a strict, written protocol for how you will be notified of any changes in your loved one's health status or location.
Google Reviews
Google Reviews
6 reviews on Google“Families should be aware of a critical communication failure regarding medical emergencies, as one reviewer reported a resident was transferred to a hospital without family notification. While some staff members like Alma, Roma, and Eric are highly praised for being friendly and great, the lack of transparency during health crises is a significant risk.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring staff members
- Safe and easy access to the facility
Concerns
- Failure to notify family during medical emergencies/hospital transfers
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how much the staff is praised for being so friendly and caring; how do you foster that culture of compassion among your team?
- 2What is your specific protocol for notifying family members immediately if a resident has a medical emergency or needs to be transferred to a hospital?
- 3How do you ensure that communication remains seamless and consistent between the care team and family members regarding daily updates?
- 4With 130 residents, how do you ensure that each person's individual needs and preferences are met during daily activities?
- 5Can you walk us through the safety features and easy access points that make the facility so secure for residents with memory care needs?
- 6What kind of daily engagement or social activities are planned to help residents stay active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“We have had repeated issues with this facility. Our mother was staying here as a long term resident we found out for two days she was transferred to a hospital for chest pain and NOBODY contacted us.”
“Generally very friendly, safe and easy access.. Truly will gave to recommend the facility. Roma and Eric are fantastic!!!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 18, 2025InspectionClean
The facility underwent an unannounced annual inspection. The report indicates that the facility was toured, and various areas, including resident rooms, common areas, and safety equipment, were checked. No specific deficiencies were cited in the provided text.
Nov 12, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 12, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 19, 2025ComplaintClean
The investigation was conducted following a complaint regarding staff administering injections to residents. The allegation was deemed substantiated based on resident interviews. One Type A deficiency was cited concerning the requirement for appropriately skilled professionals to administer injections.
May 27, 2025ComplaintClean
This report details a Complaint Investigation conducted on 05/08/2024 (reported on 05/27/2025) regarding allegations of missing personal belongings. The investigation found conflicting information from residents and staff, leading the Licensing Program Manager to deem the allegation unsubstantiated. One general deficiency was noted regarding the safeguarding of resident belongings.
May 20, 2025ComplaintClean
The investigation was conducted following a complaint regarding the violation of a resident's personal rights. While the allegation was substantiated based on the review of private social media videos, the report cited two deficiencies related to personal rights. Both deficiencies are classified as Type B, requiring corrective action by the facility.
May 13, 2025ComplaintClean
This report details a complaint investigation regarding the safeguarding of resident's personal belongings. The investigation found conflicting information from residents and staff, leading the Licensing Program Analyst to deem the allegation unsubstantiated. No specific deficiencies were cited in the report.
Ownership & Operations
Who Operates This Facility
All Health Holdings CORP
ESPINAL, ALMA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Orange Healthcare & Wellness Centre, LLC
1.1 miNursing Home · Orange, CA
Advanced Rehab Center of Tustin
2.2 miNursing Home · Santa Ana, CA
The Grove Post Acute
3.0 miNursing Home · Garden Grove, CA
Harbor Villa Care Center
5.0 miNursing Home · Anaheim, CA
Buena Vista Care Center
5.4 miNursing Home · Anaheim, CA
Seaside Terrace
6.3 miAssisted Living · Fountain Valley, CA