Willow Glen Care Center

This was an unannounced annual facility evaluation conducted by LPA Hiratsuka. The inspector noted that the facility shares a main entrance with another licensed center. Overall, the report explicitly states that no deficiencies were cited during the visit.

This was an unannounced annual facility evaluation conducted by LPA Hiratsuka. The evaluator noted the facility's layout, which includes a main common area and two wings, and confirmed that multiple topics were discussed with the administrator. No deficiencies were cited during this inspection.

This was an unannounced Case Management visit prompted by multiple instances of residents leaving the facility without supervision. The primary deficiency cited relates to the facility's failure to adequately monitor residents' activities, which poses a potential health and safety risk. The facility must submit a written plan of correction addressing improved supervision protocols by the due date.

This report details an investigation into a complaint regarding a facility air conditioner being in disrepair. The investigation found that the facility had taken appropriate mitigating actions, including using fans and maintaining hydration stations. Consequently, the allegation was deemed UNFOUNDED, and no deficiencies were cited.

This was an unannounced Case Management visit conducted in response to an incident involving physical altercations between residents and staff on 06/15/2024. The evaluator found no deficiencies cited during the visit, and the facility appeared to be managing the situation appropriately.

This report details an investigation into complaints regarding alleged overmedication and confiscation of a resident's inhaler. The investigator found both allegations to be unfounded after reviewing records and speaking with staff and the resident. No deficiencies were cited during this visit.

This was an unannounced Case Management visit conducted in response to a resident who has left the facility twice. The narrative details the facility's protocol for elopements and notes that the resident is now under one-on-one staff supervision. Crucially, the report explicitly states, "No deficiencies cited."

LPA Hiratsuka conducted an unannounced annual visit to Willow Glen Care Center. The visit included a tour with facility administrators, and multiple topics were discussed. No deficiencies were cited during this inspection.