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Limited public data on William Penn Senior Suites and Personal Care. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 17 Google reviews
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Every family's needs are unique. We encourage you to visit William Penn Senior Suites and Personal Care in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families should approach this facility with significant caution due to serious allegations of neglect, including failure to respond to call bells and hygiene issues. While some recent long-term family members praise the nursing staff's patience with complex medical needs, older reviews and recent reports highlight critical concerns regarding staffing shortages and basic care standards.
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Key Review Excerpts
“The nursing staff and aides have been beyond patient with her excess prescriptions and are respectful and patient with the application of her ointment in personal areas.”
“Excellent care on the pulmonary unit. Very friendly & caring staff. Private rooms are great.”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, William Penn Senior Suites and Personal Care underwent 41 inspections, resulting in 21 clean reports and 40 documented violations. Findings included issues regarding food safety and storage, documentation errors in resident care plans and medication records, and failures to follow proper reporting protocols for incidents.
Staff attempted to transfer a resident with only one person despite the support plan requiring two-person assistance.
The facility failed to implement a plan of supervision or suspend the staff person involved in an allegation of abuse.
Staff failed to immediately report suspected resident abuse to the local area agency on aging.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A resident's wheelchair had worn armrest material and a right armrest that was not securely attached.
A resident's initial assessment did not include their documented need for a bed enabler.
No deficiencies are reported in this inspection record.
An allegation of resident abuse reported on 3/19/25 was not reported to the appropriate authorities until 3/25/25.
The facility failed to immediately implement a plan of supervision or suspend the staff member involved in an alleged abuse incident until 3/25/25.
The facility failed to immediately submit a plan of supervision or notice of suspension to the Department's regional office regarding the affected staff person.
No deficiencies are reported in this inspection record.
A staff member caused bruising to a resident's arm while attempting to reposition them in a Broda chair by pulling on their waistband.
The resident's assessment dated 5/9/24 failed to document the requirement for a 2-person assist to reposition in a Broda chair.
William Penn Health Care Associates Lp
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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