Public Google reviewers rate this highly and often mention compassionate and attentive memory care staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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Public Google reviewers rate Brookdale Murrysville highly. Reviewers highlight: compassionate and attentive memory care staff, engaging daily activities for residents. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate memory care staff and the warm, family-like atmosphere provided to residents. However, recent reviews raise serious concerns regarding medication ordering errors, inconsistent staffing levels despite fee increases, and issues with management stability.
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Distribution · 22 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“Recently my loved one had a medical event. I was promptly notified, and my daughter and I arrived shortly. The staff attending him were wonderful.”
“At Brookdale- Murrysville, I can sleep knowing they will call me about any incidents at any time of day or night. They are always willing to discuss and problem solve all aspects of his Alzheimer's”
“By far the most Beautiful Facility in the area! Staff was wonderful happy and attentive. Smelled very clean and the food was excellent!”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, Brookdale Murrysville underwent 35 inspections, resulting in 10 clean reports and 61 recorded violations. The findings from these inspections included various issues related to facility maintenance, documentation accuracy, and adherence to training and temperature protocols.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Allegations of caregiver neglect were not reported to the local Area Agency on Aging.
Allegations of caregiver neglect were not reported to the Department's regional office or complaint hotline within 24 hours.
Multiple displaced or missing ceiling tiles were identified in the B Hall rear exit, the main kitchen entrance, and the laundry room.
A used yellow toothbrush was found in a medicine cabinet in a semi-private resident room.
An uncovered, unattended trash can was found in a semi-private bathroom in resident room #C3.
Multiple bathrooms (rooms C3, C6, D8, and B hall) lacked operable windows or functional ventilation fans.
A staff member completed 40 scheduled working hours without completing the required orientation training regarding resident rights and mandatory reporting.
The facility's Personal Service Assessment (PSA) failed to address specific resident needs regarding transferring, ambulation, and supervision.
A staff member was observed pushing a resident on the chest with open hands, causing the resident's head to jerk and causing the resident to say 'ouch'.
An agency staff member did not receive the required fire safety and emergency preparedness orientation on their first day of work.
The home failed to immediately report suspected resident abuse incidents to the local Area Agency on Aging in accordance with the Older Adult Protective Services Act.
The home failed to report incidents of resident-on-resident and resident-on-staff physical aggression to the Department within 24 hours.
Combustible materials, including paper, a plastic water bottle, and a cardboard box, were located on or near furnaces.
Fire drill evacuation times exceeded the 15-minute limit designated by the fire safety expert on 2/28/24 and 3/27/24.
A staff member physically restrained a resident, causing a fall and head injury, and failed to contact emergency services promptly.
A physical and verbal altercation involving a resident was not reported to the resident's designated person immediately.
Brookdale Senior Living Communities INC
for profit
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