William J. Pete Knight Veterans Home-Lancaster

The facility underwent an Annual Required visit on January 28, 2026. The inspection covered various areas including the kitchen, common areas, bedrooms, and bathrooms. The report concludes that no deficiencies were observed during this visit.

The inspection was a Case Management - Incident visit conducted by LPA Evelin Rios. The visit reviewed a self-reported Unusual Incident Report (UIR) concerning allegations of neglect and intimidation. Following interviews with staff and residents, and a review of records, no health or safety hazards were observed, and no further action was deemed necessary at this time.

COMPLAINT INVESTIGATION REPORT

The inspection was a case management visit prompted by a complaint. The primary finding was the use of personal cell phones by staff in the residents' dining area, which violated the facility's internal policy. The administrator acknowledged the issue and stated that a new letter of expectations will reinforce the policy.

The inspection was a case management visit prompted by a complaint. The primary finding was the use of personal cell phones by staff in the residents' dining area, which violated the facility's internal policy. The administrator acknowledged the issue and stated that a new letter of expectations will reinforce the policy.

The inspection was a case management visit prompted by a complaint. The primary finding was the use of personal cell phones by staff in the residents' dining area, which violated the facility's internal policy. The administrator acknowledged the issue and stated that a new letter of expectations will reinforce the policy.

This report details a complaint investigation conducted on 06/06/2025 regarding allegations of staff requesting gifts and staff interfering with Resident Council meetings. Both allegations were investigated and subsequently deemed 'Unsubstantiated' based on interviews and facility policies. No deficiencies were issued during this inspection.

This report details a complaint investigation conducted on May 28, 2025, regarding allegations of unsanitary rooms, restricted private visits, and staff opening resident mail. All three allegations were investigated and subsequently deemed 'Unsubstantiated' based on staff and resident interviews.