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Assisted Living Investigative

Leisure Garden Senior Assisted Living Facility

Reviewer concerns include failure to communicate medical emergencies to families — investigate before committing.

44523 15th Street West, Lancaster, CA 93534157 bedsLicensed & Active
Google rating
2.7/5

based on 6 Google reviews

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Leisure Garden Senior Assisted Living Facility Assisted Living in Lancaster, CA — Street View
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What this means for your family

This facility presents significant risks regarding resident safety and family communication. While some staff members are noted as polite, the reports of bed bugs and failure to communicate medical emergencies are critical red flags that require immediate investigation during a site visit.

Google Reviews

Google Reviews

6 reviews on Google
Families should exercise extreme caution due to serious allegations regarding bed bugs, staff misconduct, and critical failures in emergency communication. While some visitors find the staff polite and the food acceptable, there are documented instances of the facility failing to notify family members of emergency medical situations.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Polite and hardworking staff
  • Friendly and welcoming atmosphere
  • Acceptable food quality

Concerns

  • Failure to communicate medical emergencies to families
  • Presence of bed bugs in resident rooms
  • Unprofessional staff behavior and substance use

Rating Trends

Tap a year to see what changed

2341.02022(1)5.02023(1)3.02024(1)1.02025(2)5.02026(2)

Distribution · 7 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1How do you ensure that family members are notified immediately if a medical emergency occurs with a resident?
  • 2What specific steps is the facility taking to maintain high standards of cleanliness and room maintenance?
  • 3Can you tell me more about the protocols in place to ensure a pest-free environment for the residents?
  • 4What is the process for communicating daily updates or changes in care status to the families?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6How do you support and train your staff to ensure a consistently professional and high-quality experience for everyone?

Personalized based on this facility's data


Key Review Excerpts

Always so friendly and welcoming! I would recommend to anyone looking for facility. Best in the community

Local Guide · 2023★★★★★

Their communication sucks. Took them 2 months from the time my mom was transferred there to contact me. Get left on hold forever when I try to contact them, then disconnected. No response to emails. Sent my mom out on more than one occasion for emergency medical attention, never bothered to notify me.

Family member of resident · 2022☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

99total
25 Type A— immediate health risk
38 Type B— non-compliance
Clean record— no deficiencies found
Feb 11, 2026Complaint
Clean

This report details a complaint investigation conducted on 02/03/2026, with the final report date of 02/11/2026. All three allegations investigated—regarding staff communication, medication administration, and private visits—were found to be unsubstantiated based on interviews and record reviews. No immediate health or safety deficiencies were observed during the visit.

Feb 11, 2026Complaint
Clean

This report details a complaint investigation conducted on 02/03/2026, with the final report date of 02/11/2026. All three allegations investigated—regarding staff communication, medication administration, and private visits—were found to be unsubstantiated based on interviews and record reviews. No immediate health or safety deficiencies were observed during the visit.

Dec 29, 2025Complaint
Clean

This report details an unannounced complaint investigation conducted on 12/19/2025, with the final report date being 12/29/2025. The initial allegation concerned staff failing to provide timely medical attention to a resident. After a thorough investigation, the allegation was determined to be unsubstantiated.

Dec 16, 2025Inspection
Clean

The facility underwent an unannounced annual inspection on December 16, 2025. The report indicates that no deficiencies were observed during the visit, covering areas such as kitchen, bedrooms, common areas, and resident/staff files.

Nov 26, 2025Complaint
Clean

This report details an unannounced complaint investigation conducted on 11/20/2025, with the findings documented on 11/26/2025. Two allegations were investigated regarding signing POLST and Hospice consent forms without consent. Both allegations were ultimately found to be unsubstantiated based on interviews and record reviews.

Oct 6, 2025Complaint
Clean

This report details an investigation into a complaint regarding staff allegedly restricting a resident's choice of healthcare provider. The investigation found insufficient information to verify the allegation, resulting in an 'Unsubstantiated' finding. No immediate health and safety issues were observed during the visit.

Sep 17, 2025Complaint
Clean

The report details two separate complaint investigations conducted on 09/17/2025. The first allegation regarding the elevator was found to be Unsubstantiated, as one elevator was operational. However, the second allegation concerning pest infestation was Substantiated due to the observation of a bedbug on a mattress, resulting in one Type B deficiency citation.

Sep 5, 2025Complaint
Clean

The investigation was conducted following a complaint regarding residents being unable to leave the building due to staff locking the doors. While the allegation was substantiated, the facility took immediate corrective action during the visit by removing the digital lock from the main exit door. One deficiency was cited related to resident egress rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maxicare Senior Home, LLC

Administrator

CRYSTAL BARRIENTOS

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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