William Hood Dunwoody Care Ctr
Strong Medicare quality ratings; families often praise professional and attentive nursing staff. Still worth an in-person visit.
based on 144 Google reviews
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What this means for your family
Dunwoody Village is widely praised for its beautiful campus and effective rehabilitation therapy, making it a strong candidate for short-term recovery. However, families should be aware of the high costs and should conduct a thorough interview regarding medical oversight and weekend communication protocols to ensure they align with their loved one's specific needs.
Google Reviews
Google Reviews
144 reviews on Google“Dunwoody Village is a highly regarded retirement and rehabilitation community that receives consistent praise for its clean, well-maintained campus and professional, attentive staff. While many families report excellent experiences with post-surgical rehab and long-term care, there are isolated but serious reports regarding medical oversight and communication gaps during off-hours. Families should be aware that the facility is high-priced and may have specific admission criteria regarding memory care.”
Quality Themes
Tap a score for detailsStrengths
- Professional and attentive nursing staff
- High-quality rehabilitation therapy (PT/OT)
- Clean and well-maintained campus
- Excellent social atmosphere and activities
Concerns
- High cost relative to perceived quality of care (mentioned by 3 reviewers)
- Communication gaps or difficulty getting information on weekends (mentioned by 2 reviewers)
- Serious medical oversight/neglect allegations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for rehabilitation, how do you integrate physical and occupational therapy into the daily routines of long-term residents?
- 2I noticed that memory care is a specialized area here; what specific programming or environmental features are in place to support residents with cognitive needs?
- 3We understand that communication is key; what is the best way for families to receive updates or reach a staff member if a concern arises over the weekend?
- 4With the current focus on medication management, could you walk us through the process for ensuring accuracy and timely administration for residents with complex health needs?
- 5How does the facility balance the high level of professional care provided with the overall cost to ensure families feel they are receiving the best possible value?
- 6The social atmosphere is frequently praised; could you tell us about some of the most popular activities that help residents build friendships and stay engaged?
Personalized based on this facility's data
Key Review Excerpts
“The care here is so far beyond what she got in the three other SNF's she was in. The aides and nurses are very attentive to her even when she is't the easies”
“My mom was transferred to Dunwoody Care Center from CCH for short term rehab... It’s been a wonderful experience and all the staff have been exceptional to my mom(and us)!!”
“My wife was sent to Dunwoody after hip replacement surgery last year. She complained about her severe pain and ask the staff for help. She was totally ignored and had to call 911 to get taken to hospital for internal bleeding and unbearable pain.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
William Hood Dunwoody Care Center shows recurring issues with fire safety systems and electrical equipment across all three surveys, with sprinkler system maintenance appearing as a problem each year. Recent surveys also identified concerns with wound care, nutrition, and family communication. While all deficiencies have correction dates indicating the facility addresses problems when cited, the repeated fire safety violations suggest ongoing maintenance challenges that families should discuss during visits.
Apr 4, 2025Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
May 3, 2024Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 23, 2023Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
William Hood Dunwoody Care Ctr
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
144 reviews from families & visitors
Official Website
Visit dunwoody.org
Medicare data downloads
Original nursing home datasets
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