Dunwoody Village

Staff initialed the medication administration record for a resident's 22:00 dose, but the medication was not actually administered as ordered.

The facility failed to follow the prescriber's orders as the resident's scheduled 22:00 dose of medication was not administered.

The administrator was unable to immediately provide a video recording to Department agents, citing corporate confidentiality policies.

A staff member was observed slapping a resident's hand and making disparaging remarks, which was considered disrespectful and inappropriate behavior.

A staff person communicated to a resident in a harsh, loud, and disrespectful yelling tone.

A staff person requested that a resident's spouse leave the room during personal care assistance.

An allegation of resident abuse was not reported to the Area Agency on Aging.

An allegation of abuse was not reported to the local area agency on aging until 1:45 PM.

A resident reported feeling afraid of a staff member and felt pressured regarding medication, indicating a lack of dignity and respect.

Resident home contracts dated 4/15/2024 and 7/30/2024 were not signed by the resident.

The facility failed to report an incident to the Department's regional office or complaint hotline within 24 hours.

Direct care staff failed to meet the required 12 hours of annual training, with one staff member recorded at only 3 hours and 38 minutes.

The facility lacked an adequate system to safeguard resident property, resulting in the theft of credit cards and wallets.

Cameras were operating in the lobby and near the elevator without any signage indicating that recording was in progress.

A staff member completed 40 scheduled working hours without completing required orientation training on resident rights and mandatory reporting.

The home failed to develop a plan of supervision or suspend a staff member following an allegation of resident abuse.

The home failed to report an allegation of staff roughness/abuse to the Department within the required 24-hour timeframe.

A resident's most recent medical evaluation was not completed at least annually.

An allegation of suspected resident abuse involving the improper use of personal care products was not reported to the Administrator or Older Adult Protective Services.

Two painters were observed working unattended in the facility without verified criminal history checks.

A resident was not treated with dignity and respect after being found wearing multiple layers of incontinence products and absorbent pads.