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Assisted Living

Dunwoody Village

Families consistently rate this highly — reviewers highlight exceptional rehabilitation and therapy services. Schedule a visit to confirm the fit.

3500 West Chester Pike, Newtown Square, PA 1907381 bedsLicensed & Active
Google rating
4.2/5

based on 144 Google reviews

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What this means for your family

Dunwoody Village is an excellent choice for short-term rehabilitation and post-surgery recovery due to their highly praised therapy and nursing teams. However, if your loved one requires advanced memory care, you should contact them in advance to confirm their current capacity for dementia patients.

Google Reviews

Google Reviews

144 reviews on Google
Dunwoody Village is highly regarded for its exceptional short-term rehabilitation services, with families frequently praising the attentive nursing, physical therapy, and friendly staff. While many reviewers highlight the beautiful grounds and delicious food, some families have expressed concerns regarding high costs and limitations in accepting residents with advanced dementia.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0Activities5.0MedsN/AMemory1.0Comms5.0Value3.0

Strengths

  • Exceptional rehabilitation and therapy services
  • Attentive and caring nursing staff
  • Clean and well-maintained facilities
  • High-quality dining and food variety

Concerns

  • High cost of care
  • Limited capacity for dementia care

Rating Trends

Tap a year to see what changed

2343.02023(1)3.72024(9)3.92025(17)4.72026(3)

Distribution · 30 analyzed

5
19
4
3
3
1
2
0
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about how the menu is planned and how much variety there is for daily meals?
  • 2Since the nursing staff is so highly regarded, how do you ensure that medical needs and emergency responses are handled seamlessly during the overnight hours?
  • 3We are interested in the rehabilitation services mentioned in your community's reputation; how does the therapy team work with residents to maintain their mobility and independence?
  • 4As we look at long-term planning, what specific programming or specialized support is available for residents who may begin to experience cognitive decline or need more intensive memory care?
  • 5The facility looks incredibly well-maintained; what is the daily routine for keeping the common areas and resident spaces so clean and inviting?
  • 6Can you walk us through what a typical afternoon of social activities or community engagement looks like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

She had the best care! The nurses were friendly and attentive to her needs. Christa, their social worker, was AMAZING! Always accessible and helpful with our many questions. The PT and OT, as well as the activity director were great too! She loved everyone that worked there. My mom also said the food was delicious.

Rehab patient's family · 2025★★★★★

My mom was transferred to Dunwoody Care Center from CCH for short term rehab after being in the hospital for a week and getting a pacemaker implanted! It’s been a wonderful experience and all the staff have been exceptional to my mom(and us)!! Suzie, one of my mom’s nurses on the 3-11pm shift is one of kind(the kindest and most caring nurses).

Rehab patient's family · 2025★★★★★

My grandfather just left Dunwoody Village today where he was for several weeks for skilled rehab. The care he received was excellent as enough as well as the therapy! We have zero complaints!

Rehab patient's family · 2024★★★★★
Source: 144 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

38total
67deficiencies

Key Findings

Between 2021 and 2025, Dunwoody Village underwent 38 inspections, resulting in 15 clean reports and 67 documented violations. Reported findings included issues with administrative documentation, fire safety approvals, and adherence to facility policies regarding privacy and smoking.

Sep 16, 2025Routine
minor2600.187.b

Staff initialed the medication administration record for a resident's 22:00 dose, but the medication was not actually administered as ordered.

minor2600.187.d

The facility failed to follow the prescriber's orders as the resident's scheduled 22:00 dose of medication was not administered.

May 22, 2025Routine
CleanReport

No deficiencies found during this inspection.

Dec 16, 2024Routine
minor2600.5.a.1

The administrator was unable to immediately provide a video recording to Department agents, citing corporate confidentiality policies.

severe2600.42.b

A staff member was observed slapping a resident's hand and making disparaging remarks, which was considered disrespectful and inappropriate behavior.

Nov 21, 2024Routine
severe2600.15a

An allegation of resident abuse was not reported to the Area Agency on Aging.

severe2600.42c

A staff person communicated to a resident in a harsh, loud, and disrespectful yelling tone.

minor2600.42b

A staff person requested that a resident's spouse leave the room during personal care assistance.

Oct 9, 2024Routine
severe2600.15a

An allegation of abuse was not reported to the local area agency on aging until 1:45 PM.

severe2600.16c

The facility failed to report an incident to the Department's regional office or complaint hotline within 24 hours.

minor2600.25b

Resident home contracts dated 4/15/2024 and 7/30/2024 were not signed by the resident.

severe2600.42c

A resident reported feeling afraid of a staff member and felt pressured regarding medication, indicating a lack of dignity and respect.

Aug 5, 2024Routine
severe2600.15b

The home failed to develop a plan of supervision or suspend a staff member following an allegation of resident abuse.

minor2600.42s

Cameras were operating in the lobby and near the elevator without any signage indicating that recording was in progress.

severe2600.42x

The facility lacked an adequate system to safeguard resident property, resulting in the theft of credit cards and wallets.

minor2600.65b

A staff member completed 40 scheduled working hours without completing required orientation training on resident rights and mandatory reporting.

minor2600.65e

Direct care staff failed to meet the required 12 hours of annual training, with one staff member recorded at only 3 hours and 38 minutes.

Apr 11, 2024Routine
severe2600.16c

The home failed to report an allegation of staff roughness/abuse to the Department within the required 24-hour timeframe.

minor2600.141b.1

A resident's most recent medical evaluation was not completed at least annually.

Feb 14, 2024Routine
severe2600.15a

An allegation of suspected resident abuse involving the improper use of personal care products was not reported to the Administrator or Older Adult Protective Services.

severe2600.42c

A resident was not treated with dignity and respect after being found wearing multiple layers of incontinence products and absorbent pads.

severe2600.51

Two painters were observed working unattended in the facility without verified criminal history checks.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dunwoody Village INC

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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