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Nursing HomeMedicaid Top Rated

Wi Veterans Home at Chippewa Falls

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2175 E Park Ave, Chippewa Falls, WI 5472972 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 42 Google reviews

5
4
3
2
1
Wi Veterans Home at Chippewa Falls Nursing Home in Chippewa Falls, WI — Street View
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What this means for your family

This facility is highly recommended for its warm, professional staff and excellent dining services. While the vast majority of feedback is glowing, families should note that administrative responsiveness regarding volunteer inquiries has been flagged as a minor point of frustration.

Google Reviews

Google Reviews

42 reviews on Google
The Wisconsin Veterans Home at Chippewa Falls is highly regarded by families for its compassionate, professional staff and clean, well-maintained environment. Reviewers frequently highlight the facility's strong sense of community, engaging activities, and high-quality food services, noting that staff members are attentive to both the medical and emotional needs of the residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong variety of resident activities
  • Effective communication with families

Rating Trends

Tap a year to see what changed

2345.0'17(1)4.55.0'21(12)4.95.0'23(2)5.03.2'25(5)5.0'26(11)

Distribution · 45 analyzed

5
40
4
3
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a high staffing rating, how do you ensure that the nursing team maintains that level of personalized attention for each resident?
  • 2We've heard wonderful things about the variety of resident activities here; could you walk us through what a typical weekly schedule looks like?
  • 3Since the facility is so well-maintained and clean, what are your daily protocols for ensuring resident rooms and common areas stay at that high standard?
  • 4How does the nursing staff communicate important medical updates or changes in health to us as a family to ensure we are always in the loop?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
  • 6How do you foster a sense of community and social connection among the 72 residents through your daily programming?

Personalized based on this facility's data


Key Review Excerpts

The staff is truly amazing — compassionate, attentive, and consistently going above and beyond their duties to ensure the residents feel respected and valued.

Long-term resident's family · 2026★★★★★

The administrators schedule regular care meetings with my sister and I where they keep us informed about Dad's care and health status.

Long-term resident's family · 2026★★★★★

The facility is clean, the people are very caring and friendly to all the residents and their families. And to top it off, the food is really great!

Long-term resident's family · 2026★★★★★
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.68hrs
OK
Registered nurses for medical care
Total Nursing
5.92hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
15.3%
WI
19.9%
Chippewa
19.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.9%
Mixed vs Avgs
Here
3.9%
US
12.1%
WI
5.2%
Chippewa
3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.8%
Better than Avg
Here
16.8%
US
19.4%
WI
25.0%
Chippewa
23.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
14.4%
WI
16.7%
Chippewa
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WI
95.6%
Chippewa
96.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.6%
Better than Avg
Here
9.6%
US
15.5%
WI
15.9%
Chippewa
12.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
81.8%
WI
86.6%
Chippewa
88.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Chippewa
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (9.8)
2 complaint-triggered

Families have filed multiple complaints about care issues at this facility, resulting in 4 complaint-triggered deficiencies. The most recurring problems involve wound care and pressure ulcer prevention, infection control, and overall care quality according to resident needs. While all deficiencies show correction dates, the pattern of repeated issues with wound care across multiple surveys and the family complaints raise concerns about consistent care standards.

Jun 12, 2025Routine
4
0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 12, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 11, 2024Routine
3
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 14, 2024Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 1, 2023Routine
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wi Veterans Home at Chippewa Falls

Organization Type

government

Ownership & Management

Owners

State of Wisconsin

Owner · Organization

100%

Key personnel

Parker, JamesManaging Control - Governing BodyServatius, TammyManaging Control - Governing BodyHealth Dimensions Consulting INCManagerState of WisconsinManagerBriscoe, DavidManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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