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Nursing HomeMedicaid Top Rated

Chippewa Manor Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise friendly and caring nursing staff. Still worth an in-person visit.

222 Chapman Rd, Chippewa Falls, WI 5472950 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 28 Google reviews

5
4
3
2
1
Chippewa Manor Nursing and Rehabilitation Nursing Home in Chippewa Falls, WI — Street View
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What this means for your family

Chippewa Manor is highly regarded for its friendly staff and clean environment, making it a strong candidate for those seeking a comfortable setting for rehabilitation or long-term care. Because many reviews lack specific operational details, we recommend scheduling a tour to observe staff-to-resident interactions firsthand and asking about their current activity programs.

Google Reviews

Google Reviews

28 reviews on Google
Chippewa Manor is frequently praised for its friendly, caring staff and clean, comfortable environment, with several long-term residents and rehab patients reporting positive experiences. While the facility receives high marks for its atmosphere and helpfulness, the lack of detailed feedback in many reviews makes it difficult to assess specific clinical or operational performance.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValue8.0

Strengths

  • Friendly and caring nursing staff
  • Clean and well-maintained facility
  • Comfortable living environment
  • Effective post-surgery rehabilitation support

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(1)4.12018(7)4.82019(13)3.52020(4)5.02021(1)4.72022(3)

Distribution · 30 analyzed

5
21
4
7
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's 5-star staffing rating, how do you ensure that personalized care remains consistent across all shifts for my loved one?
  • 2With the recent state violations noted in the last year, what specific steps has the leadership team taken to address those concerns and improve oversight?
  • 3I see that Chippewa Manor is highly regarded for its post-surgery rehabilitation; could you walk me through how you coordinate care between the therapy team and the nursing staff?
  • 4Since the facility has a smaller capacity of 50 residents, how does this size influence the daily social activities and the sense of community here?
  • 5What is your protocol for handling medical emergencies or sudden changes in a resident's health status during the overnight hours?
  • 6The reviews frequently mention the cleanliness of the building; could you tell me more about your approach to maintaining such a comfortable and well-kept environment for the residents?

Personalized based on this facility's data


Key Review Excerpts

A host of carrying people that really helped me out when I need to rehab from surgery. Very friendly and outgoing.

Rehab patient · 2019★★★★★

The staff is very friendly and very helpful, the place is always clean and quiet. The rooms are fairly large and a shared bathroom.

Long-term resident's family · 2022★★★★★

My mom has lived at CMRL for 5 years. Great staff, great location, fair price, we couldn't ask for better.

Long-term resident's family · 2021★★★★★
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.65hrs
OK
Registered nurses for medical care
Total Nursing
4.94hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.5%
WI
16.8%
Chippewa
18.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
WI
5.2%
Chippewa
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
19.4%
WI
25.0%
Chippewa
21.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.5%
WI
15.9%
Chippewa
12.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility9.5%
Worse than Avg
Here
9.5%
US
5.3%
WI
5.1%
Chippewa
4.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WI
95.0%
Chippewa
97.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.6%
Worse than Avg
Here
77.6%
US
79.8%
WI
82.2%
Chippewa
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.9%
Better than Avg
Here
89.9%
US
81.8%
WI
86.6%
Chippewa
89.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Mixed vs Avgs
Here
1.0%
US
1.6%
WI
1.3%
Chippewa
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (9.8)

Chippewa Manor has recurring issues with resident rights notifications and fire safety exit requirements that have persisted across multiple surveys from 2022 to 2025. The facility consistently struggles with properly notifying residents about transfers and bed hold policies, with these problems appearing in both 2023 and 2025 inspections. While all deficiencies show correction dates, the repeated nature of resident communication issues suggests ongoing operational challenges families should discuss during visits.

Mar 24, 2026Routine
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0211Potential for harm · Isolated

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · Isolated

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jan 29, 2025Routine
7
0754Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · Isolated

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · Isolated

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 8, 2023Routine
6
0211Potential for harm · Isolated

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · Isolated

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chippewa Manor Nursing and Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Chippewa Manor Corporation

Owner · Organization

100%

Rubel, Darrell

Owner (parent company)

100%

Key personnel

Thorsness, BrandonW-2 Managing EmployeeNicastro, ScottOfficer / DirectorThiess, JeffreyOfficer / DirectorNicastro, ScottOfficer / DirectorRubel, DarrellOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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