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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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Public Google reviewers rate Wholehearted Senior Living at Castle Hills highly. Reviewers highlight: compassionate and attentive nursing staff, engaging memory care activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the compassionate, family-like care provided by the nursing and administrative staff, particularly in the memory care unit. However, there are serious, recurring allegations regarding the theft of residents' personal belongings and instances of inadequate response to falls. While many reviewers highlight a clean and vibrant environment, others have reported significant maintenance issues and lack of oversight during night shifts.
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Key Review Excerpts
“When mom stumbled and fell a few months back, one of the staff refused to leave her side, speaking in low calming tones to her, until the ambulance came to take her to the ER.”
“My best friend moved in last summer - and he feels like he is living in a Resort. He loves the 3 square meals a day and the individual attention.”
“The facility has recently added an Activity Coordinator for the Memory Care group and I immediately saw vast improvement.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Wholehearted Senior Living at Castle Hills was conducted on July 02, 2024. No violations of state standards were found, and there are currently no enforcement actions on record for this facility.
No deficiencies are reported in this inspection record.
Peridot Health LLC
for profit
MG OPERATIONS LLC
NORMA EAGAN
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Google Reviews
43 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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