Desert Sands Assisted Living, LLC

Concerns

• Management reportedly forces residents to take unnecessary medications and threatens eviction for non-compliance
• Staff allegedly violate resident privacy, including barging in during shower time
• Unsafe living conditions with residents stealing from each other, with management refusing to address theft issues
• Overcrowded apartments housing 3 people in units designed for 2, with some residents sleeping in living rooms without privacy or security
• Management described as unprofessional, unresponsive to family calls, and primarily money-focused
• Poor quality food reported by residents
• Disability checks allegedly going entirely to facility costs with little value provided

How They Respond to Reviews

Questions for Your Tour

• 1How do you ensure that each resident's living space remains private and that staff always knock before entering a room?
• 2What is your process for managing medications to ensure that every prescription is necessary and tailored to the individual's needs?
• 3How do you handle resident belongings and what steps are taken to ensure a secure environment where theft is prevented?
• 4Could you tell me more about the dining experience, specifically how the menus are planned and how you ensure high-quality meals are served?
• 5In the event of a medical emergency after hours, what is the immediate protocol for getting care to a resident?
• 6How do you ensure that apartment layouts and occupancy levels always respect the privacy and comfort of each resident?

Personalized based on this facility's data