Whiting Gardens Rehabilitation and Nursing Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 94 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
Bottom 25% in NJ · Critically understaffed (RN) · $252,249 in fines · Abuse citation
What this means for your family
This facility features an excellent rehabilitation therapy team that many residents credit for their recovery. However, due to consistent reports of poor facility maintenance and inconsistent nursing care, we strongly advise you to visit the specific unit your loved one will occupy and observe the cleanliness and staff responsiveness firsthand before making a decision.
Google Reviews
Google Reviews
94 reviews on Google“Whiting Gardens Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the dedicated therapy team and specific nursing staff, while others report severe concerns regarding neglect, cleanliness, and facility maintenance. While some visitors describe a clean, welcoming environment with responsive management, a significant number of reviewers cite issues with slow call-bell response times, poor food quality, and missing personal belongings. Families considering this facility should be aware that experiences appear to vary significantly depending on the specific wing and the individual staff members assigned to their loved one.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Dedicated and compassionate individual nurses
- Responsive administrative staff
- Engaging activities and holiday events
Concerns
- Poor facility cleanliness and maintenance (odors, leaks, dirty rooms) (mentioned by 8 reviewers)
- Slow response times for call bells and basic patient needs (mentioned by 6 reviewers)
- Poor food quality and dining experience (mentioned by 4 reviewers)
- Theft or loss of personal belongings (mentioned by 3 reviewers)
- Understaffing leading to neglect (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 95 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility hosts holiday events and activities; could you walk me through what a typical week of engagement looks like for a resident here?
- 2Given the importance of a clean environment for recovery, what is your current protocol for room maintenance and daily housekeeping to ensure living spaces remain fresh and well-kept?
- 3How does your team manage call light response times, and what is your process for ensuring that residents receive timely assistance with basic daily needs?
- 4I understand that nutrition is a vital part of rehabilitation; could you tell me about your current dining program and how you work to ensure meals are both nutritious and appetizing for residents?
- 5What specific measures are in place to secure personal belongings and ensure that residents' items are tracked and protected during their stay?
- 6With your focus on physical and occupational therapy, how do you coordinate care between the therapy team and the nursing staff to ensure a resident's progress is consistent throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“My 1st day there the physical therapy department took me under their wings,They are 2nd to nobody. Eva and Kirsten, are my angels.”
“The physical therapists are wonderful caring individuals. I am very pleased with my progress and if it wasn't for them I would have hung myself! As far as the aids when they are good they are very good but when they are bad they are horrible!”
“Whiting Gardens doesn't have the newest or best decor but it does have some really awesome nurses. My loved one was there and I can truly say Joanne AKA Peppy made this whole time easier for all of us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing concerns with families repeatedly filing complaints about resident protection and safety issues. The most recurring problems involve abuse and neglect prevention, accident prevention and supervision, and medication management. Multiple complaint-triggered deficiencies show families have reported concerns about the facility failing to protect residents from abuse and neglect, which persisted across surveys from 2024 into 2025, suggesting inadequate correction of these critical safety issues.
Feb 10, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Feb 5, 2026Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nov 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 2, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 23, 2025Routine22
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Install proper backup exit lighting.
Oct 11, 2024Complaint9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Federal Penalties
Fine
Feb 5, 2026
$16,575
Fine
Nov 6, 2025
$61,770
Fine
Apr 2, 2025
$91,176
Fine
Oct 11, 2024
$66,043
Ownership & Operations
Who Operates This Facility
Whiting Gardens Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Abramczyk, Jacob
Owner
Abramczyk, Joseph
Owner
Abramczyk, Naftoli
Owner
Shapiro, Bradley
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit whitinggardensrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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