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Nursing HomeMedicaid Top Rated

White House Healthcare and Rehabilitation Center

Strong Medicare quality ratings; families often praise consistently clean and well-maintained facility. Still worth an in-person visit.

560 Berkeley Avenue, Orange, NJ 07050176 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 387 Google reviews

5
4
3
2
1
White House Healthcare and Rehabilitation Center Nursing Home in Orange, NJ — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and dedicated nursing staff, making it a strong candidate for rehabilitation. However, because a few families noted occasional delays in call-bell response times and concerns about food quality, we recommend visiting during a weekend or evening to observe staffing levels and asking for a sample menu during your tour.

Google Reviews

Google Reviews

387 reviews on Google
White House Healthcare and Rehabilitation Center is widely praised by families for its cleanliness, professional staff, and effective rehabilitation services. While the majority of reviews are highly positive, a few families have raised concerns regarding communication gaps, occasional delays in patient assistance, and the quality of the food.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Consistently clean and well-maintained facility
  • Attentive and professional nursing and rehab staff
  • Welcoming and helpful front-desk/security team
  • Strong communication and responsiveness to family concerns

Concerns

  • Occasional delays in responding to patient call bells (mentioned by 3 reviewers)
  • Inconsistent quality or variety of food (mentioned by 3 reviewers)
  • Communication gaps between staff and family members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.82024(67)4.92025(101)4.82026(51)

Distribution · 219 analyzed

5
194
4
20
3
1
2
1
1
3

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily communication processes?
  • 2With the facility being quite large at 176 residents, what systems do you have in place to ensure that call bells are answered promptly and that residents feel heard?
  • 3Regarding the dining experience, what options are available for residents who might be looking for more variety or specific dietary preferences?
  • 4Given the recent health inspection reports, could you walk me through the specific steps you are taking to address those areas and ensure high standards of care?
  • 5What does a typical day look like for residents in terms of social engagement and activities to keep them active and connected within the community?
  • 6How does your nursing and rehab team coordinate with families to ensure we are kept in the loop regarding any changes in our loved one's health or care plan?

Personalized based on this facility's data


Key Review Excerpts

The facility is a little dated, but it had no bearing on the care that he received there. The care was outstanding. All of the nursing staff, including the CNAs, were very attentive to my husband's needs.

Long-term resident's family · 2026★★★★★

I was terrified about finding the right place for her. From the moment she arrived, the team at White House treated her with kindness and provided exceptional wound care.

Memory care family member · 2025★★★★★

The facility is clean and the staff truly goes above and beyond to make the residents feel like family. It gives us great peace of mind knowing our loved ones are in such caring hands!

Long-term resident's family · 2026★★★★★
Source: 387 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
3.69hrs
90%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.5%
NJ
12.7%
Essex
23.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
NJ
11.7%
Essex
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
19.4%
NJ
15.7%
Essex
21.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
15.3%
NJ
9.1%
Essex
13.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
14.4%
NJ
9.2%
Essex
13.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
19.5%
NJ
18.9%
Essex
19.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
81.8%
NJ
78.7%
Essex
82.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.3%
Better than Avg
Here
95.3%
US
79.8%
NJ
80.1%
Essex
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
NJ
1.2%
Essex
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (8.5)

This facility has 28 deficiencies across 3 surveys with no family complaints filed. The main recurring issues involve fire safety systems (smoke barriers, sprinklers, alarms), emergency exit problems, and resident rights violations. While all deficiencies show correction dates, fire safety and exit issues have persisted across multiple surveys, suggesting ongoing infrastructure challenges that families should discuss during visits.

Sep 5, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jun 6, 2024Routine
5
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Aug 11, 2022Routine
12
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0541Potential for harm · WidespreadCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

White House Healthcare and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Colev Gestetner

Chain Size

7 facilities nationwide

Chain avg rating: 3.9/5 · Rank 1 of 7 (Best)

Ownership & Management

Owners

Gestetner, Colev

Owner

80%

Grossman, Yocheved

Owner

20%

Key personnel

Grossman, EliezerW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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