White House Healthcare and Rehabilitation Center
Strong Medicare quality ratings; families often praise consistently clean and well-maintained facility. Still worth an in-person visit.
based on 387 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and dedicated nursing staff, making it a strong candidate for rehabilitation. However, because a few families noted occasional delays in call-bell response times and concerns about food quality, we recommend visiting during a weekend or evening to observe staffing levels and asking for a sample menu during your tour.
Google Reviews
Google Reviews
387 reviews on Google“White House Healthcare and Rehabilitation Center is widely praised by families for its cleanliness, professional staff, and effective rehabilitation services. While the majority of reviews are highly positive, a few families have raised concerns regarding communication gaps, occasional delays in patient assistance, and the quality of the food.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and well-maintained facility
- Attentive and professional nursing and rehab staff
- Welcoming and helpful front-desk/security team
- Strong communication and responsiveness to family concerns
Concerns
- Occasional delays in responding to patient call bells (mentioned by 3 reviewers)
- Inconsistent quality or variety of food (mentioned by 3 reviewers)
- Communication gaps between staff and family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 219 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily communication processes?
- 2With the facility being quite large at 176 residents, what systems do you have in place to ensure that call bells are answered promptly and that residents feel heard?
- 3Regarding the dining experience, what options are available for residents who might be looking for more variety or specific dietary preferences?
- 4Given the recent health inspection reports, could you walk me through the specific steps you are taking to address those areas and ensure high standards of care?
- 5What does a typical day look like for residents in terms of social engagement and activities to keep them active and connected within the community?
- 6How does your nursing and rehab team coordinate with families to ensure we are kept in the loop regarding any changes in our loved one's health or care plan?
Personalized based on this facility's data
Key Review Excerpts
“The facility is a little dated, but it had no bearing on the care that he received there. The care was outstanding. All of the nursing staff, including the CNAs, were very attentive to my husband's needs.”
“I was terrified about finding the right place for her. From the moment she arrived, the team at White House treated her with kindness and provided exceptional wound care.”
“The facility is clean and the staff truly goes above and beyond to make the residents feel like family. It gives us great peace of mind knowing our loved ones are in such caring hands!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 28 deficiencies across 3 surveys with no family complaints filed. The main recurring issues involve fire safety systems (smoke barriers, sprinklers, alarms), emergency exit problems, and resident rights violations. While all deficiencies show correction dates, fire safety and exit issues have persisted across multiple surveys, suggesting ongoing infrastructure challenges that families should discuss during visits.
Sep 5, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Jun 6, 2024Routine5
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Aug 11, 2022Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
White House Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Colev Gestetner
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 1 of 7 (Best)
Ownership & Management
Owners
Gestetner, Colev
Owner
Grossman, Yocheved
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
387 reviews from families & visitors
Official Website
Visit whitehousehealthcare.com
Medicare data downloads
Original nursing home datasets
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